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Home > About TPAC > Employment

TPAC EMPLOYMENT AND INTERNSHIP OPPORTUNITIES

Business
Senior Manager of Human Resources

Food and Beverage
Food & Beverage Manager
Part-Time Bartenders
Part-Time Café Workers
Part-Time Shift Supervisors

House Department
Assistant House Manager
Floor Manager
House Assistant
Usher

Information Technology
Web Services Intern

Marketing
Digital Video Internship
Graphic Design Internship
Marketing Internship
Public Relations Internship
War Memorial Auditorium Marketing Internship

Programming
Venue Sales Associate


© 2017 Tennessee Performing Arts Center Management Corporation



Business: Senior Manager of Human Resources

JOB TITLE:            Senior Manager of Human Resources
EXEMPT:                Yes    
DEPARTMENT:         Business
REPORTS TO:           Chief Financial Officer

The Tennessee Performing Arts Center seeks a FT Sr. Manager of Human Resources to support management and staff and facilitates by effectively managing company policy and practice, compliance, personnel administration, and staff development.

PRIMARY DUTIES AND RESPONSIBILITIES

1.    Direct & supervise Human Resources staff of one (HR/PR Coordinator).
2.    Oversight of biweekly payroll processing.
3.    Review of biweekly payroll.
4.    Oversight of HR/PR Coordinator’s facilitation of the Social/Wellness committee.
a.    Participation within the Social/Wellness committee.
b.    Assistance with employee events and wellness initiatives as needed.
5.    Prepare FT employee benefit statements annually for distribution.
6.    Strategic consultation with CEO, COO and CFO on matters of personnel and policy
7.    Develop and update policies and Human Resource manuals as necessary and communicate changes to the staff.
8.    Coordinate with VP of IT to keep employees updated on IT policies.
9.    Identify legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, employee records, and  reporting are accurate, properly documented and in compliance;  update employee notices and records as necessary.
10. Identify and interpret internal policy and/or external laws and regulations and provide recommendations to resolve specific issues of non-compliance or question.
11. Draft annual training program; schedule presenters/staff for sessions.
12. Coordinate management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment;  coordinate company-wide training  and educational opportunities on required compliance and retirement education topics as well as other topics beneficial to employee development.
13. Maintain and update job descriptions for all full-time and part-time positions in conjunction with supervisors.
14. Standardize job announcements and place job ads for open positions.
15. Ensure direct report is handling the employee application process correctly, including document retention.
16. Ensure standardization of, by assisting supervisors with, all staffing and termination processes to avoid negligent recruitment and termination.
17. Conduct employee orientation and exit interview processes.
18. Guide supervisors through the employee disciplinary process as necessary.
19. Serve as a complaint intermediary and employee liaison.
20. Manage and administer TPAC’s benefits plans to include monitoring existing benefits/services and recommending changes to plans, maintaining employee roster, coordinating with benefits broker and providers, coordinating open enrollment periods, orienting, counseling and enrolling new employees.
21. Administrate TPAC’s 401(k) plan; coordinate EOY needs & 5500 preparation; coordinate audit if audit is required.
22. Oversee and coordinate performance review process with all supervisors.
23. Budget: Have a thorough and complete understanding of budget of oversight – including areas of the Business Office budget as well as the Salary & Wage budget. 
·         Create an accurate annual budget
·         Maintain/Oversee budget in a fiscally responsible manner
·         Manage this process with direct report and monitor status
·         Daily monitoring of expenses through POs and monthly monitoring through financials received
·         Have an awareness of your budget at all times allowing timely recognition and reporting of variances (past or present) to TPAC’s Director of Finance for proper handling in the reforecast process.
·         Notify your supervisor immediately of any impending non-trivial variances as soon as you are aware of them.
24. Coordinate TPAC Star Performer and other employee recognition programs;  coordination of staff meetings or other staff activities.
25. Help maintain Intranet regarding HR forms, employee information.
26. Manages the internship program to supplement the work of staff and provide experience for students.

The above listed duties are not all inclusive.  This position is is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

Bachelor’s degree or equivalent; and 3-5 years related experience with increasing responsibility in HR management; or equivalent combination of education and experience.

Skills and Knowledge Required

1. Strong verbal/written /communication skills
2. Outgoing, people-oriented with good interpersonal skills
2. Ability to maintain company and employee confidentiality
3. Organization and attention to detail while understanding and promoting the larger corporate mission; excellent time management & prioritization skills
4. Computer proficiency – Spreadsheet Reporting, Word Processing, Database Management, Email and Communications, Intranet Maintenance, Accounting Software
5. Data or situational analysis, interpretation and projective response
6. Initiative to recommend & implement projects

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Food & Beverage: Food & Beverage Manager

JOB TITLE:  Food & Beverage Manager               
EXEMPT:                 Yes / Salaried Position
DEPARTMENT:  Food & Beverage
REPORTS TO:  Director of Food & Beverage

The Tennessee Performing Arts Center (TPAC) seeks a full-time, salaried Food & Beverage Manager to assist the Director of Food & Beverage in the management, upkeep and improvement of the day-to-day operation of the TPAC and War Memorial Auditorium Food & Beverage (F&B) Department.  He or she will ensure that the F&B Department meets and/or exceeds budgeted goals by supervising the ordering, inventory and selling processes of all TPAC food, beverage, and merchandise products.

OBJECTIVES

  1. To help to bring innovative and profitable ideas to the forefront of the F&B Department.
  2. To maximize TPAC/WMA revenue opportunities through food, beverage, and merchandise sales and meet or exceed budgeted goals.
  3. To look for new potential partners or vendors that increase or enhance F&B offerings.
  4. To ensure the F&B Department is functioning in the combined best interests of our patrons, and the economic level of efficiency expected by TPAC management.
  5. To demonstrate leadership and consistency when managing PT staff.
  6. To be a reliable, enthusiastic and trustworthy staff member to help raise the level of patron services within the TPAC Food and Beverage department.

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Assists in the management, operational and financial goals of the F&B Department.  Estimates sales and associated costs to adjust operations as necessary to meet financial forecasts and consumer needs.
  2. Assists in the management, operational, and financial controls to ensure protection of assets and revenue while making necessary adjustments as needed.
  3. Organizes, and maintain proper supplies to fulfill general accounting responsibilities in Food and Beverage office.
  4. Works under the direction of the Director of Food & Beverage to create, maintain, and update part time (PT) staff.
  5. Oversees collection, organization, and fulfillment of employment paperwork for PT F&B Staff as determined by Director of Food & Beverage.
  6. Sets up and supervises day-to-day operations related to events, receptions, and catering.
  7. Directs and supervises staff on a day-to-day basis.
  8. Oversees daily deposits and reporting working with manager-on-duty to reconcile daily sales and the F&B banks.
  9. Oversees collection of sales money and deposits from vending machines.
  10. Updates and communicates policies and procedures for bar and café staff.
  11. Maintains active schedule of training for new staff while providing timely updates of changes in product and/or procedure to existing staff with F&B Shift Supervisor.
  12. Aids F&B Shift Supervisor, and F&B Inventory Manager in the tracking of stock and ordering inventory.
  13. Produces accurate reporting of PT labor costs on a weekly basis.
  14. Works with other departments, when needed, for set up and staffing of in-house receptions and events.
  15. Assists, as needed, in effectively receiving and distributing inventory items.
  16. Effectively assists in administrating merchandise contracts and settlement agreements.
  17. Works with F&B Shift Supervisor, and Director of Food & Beverage to create a positive work environment for all F&B staff.
  18. Works a flexible schedule as determined by TPAC show schedule.
  19. Assists in the preparation of daily, monthly, and annual reports including, but not limited to, per caps, labor costs and buying patterns.
  20. Manage F&B staff through improved hiring and training processes with a goal of improving the functionality and customer enjoyment of TPAC patrons.
  21. Processes Payroll every two weeks and stays in close communication with the TPAC Business Office to ensure timeliness of information and accuracy of hours worked.
  22. Ensures TPAC merchandise revenues are implemented based on fair merchandise related business practices.  Oversees TPAC house commission merchandise collection.
  23. Builds estimates and coordinates implementation of F&B needs as related to  event logistics.
  24. Implements new product rollouts and refines sales & placement procedures.
  25. Monitors service areas to ensure established quality standards are maintained.
  26. Renews and enforces all state and local permits, and maintains awareness of laws that
    1. impact TPAC compliance. 
  27. Maintains equipment and/or service contracts.
  28. Assists others within the company as directed by supervisor.
  29. Budget:  Have a thorough and complete understanding of each budget of oversight –
    1. how it works, how any revenue streams are comprised and how they are tied to
    2. connected expenses, and the impact they all have on the company budget.
  30. Create an accurate annual budget for the department(s)/programs supervised.
  31. Maintain/Oversee budget in a fiscally responsible manner.
    1. Manage this process with direct reports and monitor status.
    2. Daily monitor any revenue pieces through appropriate reports
    3. Daily monitor expenses through PO’s & payroll approvals and monthly monitoring through thorough review of financials received from the Business Office.
  32. Have an awareness of the status of your budget at all times allowing timely recognition and reporting of variances (past or present) to the Business Office for proper handling in the re-forecast process.
  33. Notify your supervisor immediately of any impending non-trivial variances (revenues or expenses) as soon as you are aware of them.

To provide efficient, courteous and timely service to patrons by supporting the bar, café, & general concessions staff.

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

High School Diploma or GED; and 3-5 years of related experience or training;

equivalent of education and experience.

Skills and Knowledge Required

  1. Minimal knowledge of Tennessee liquor laws and regulations.
  2. ABC card with bar skills.
  3. Strong customer service skills with the ability to supervise staff.
  4. Strong verbal skills with added emphasis on the ability to effectively communicate changes/updates to others.
  5. Working knowledge of Microsoft Excel and Word.

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Food and Beverage: Part-Time Bartenders

The Tennessee Performing Arts Center is hiring part-time, non-exempt bartenders who will represent TPAC in a timely, positive, friendly, and courteous manner to any and all patrons who visit a TPAC beverage serving station.

Primary duties and responsibilities:
• Staff TPAC events & receptions as directed by F & B management. Shifts consist of night and weekend hours primarily, with some weekday shifts.
• Bar set-up and breakdown of sales locations including, but not limited to, stable and mobile bars.
• Clean and properly stock of all pertinent areas.
• Sell and complete proper money exchange with customers.
• Complete all issued inventory control reports.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualifications:
Experience Required

• Previous bartending experience
• Previous cash-handling experience
• Valid ABC card
• Bartender/beverage training

Skills and Knowledge Required
• Strong customer service skills.
• Basic math and writing skills.
• Ability to handle a stressful environment
• Strong verbal skills

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Food and Beverage: Part-Time Café Workers

The Tennessee Performing Arts Center is hiring timely, positive, friendly, and courteous café workers for part-time, non-exempt positions.

Primary duties and responsibilities:

  • Staff TPAC events & receptions as directed by Food and Beverage management.  Shifts consist of night and weekend times primarily with some weekday shifts.
  • Effectively set-up and breakdown sales locations including, but not limited to, Café, water cart, mobile sales points & merchandise.
  • Clean and properly stock of all pertinent areas.
  • Complete proper money exchange with customers, consistent with policies of the F&B and Business departments.
  • Complete all issued inventory control reports.

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.                           

Qualifications:

Experience Required:

  • Previous cash handling experience
  • Prior customer service experience

Skills and Knowledge Required:

  • Strong customer service skills
  • Basic math and writing skills
  • Strong verbal skills
  • Ability to handle a stressful environment

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Food and Beverage: Part-Time Shift Supervisors

The Tennessee Performing Arts Center seeks part-time shift supervisors to provide efficient, courteous and timely service to Bar and Cafe Patrons by supporting the hourly staff during show time hours.

OBJECTIVES

  1. To assist the F&B Management Team in the show time operations by being a position of leadership and oversight of PT staff.
  2. To help hourly staff with nightly special offerings, set up & tear down and bank reconciliation.
  3. To be a reliable, dependable and trustworthy staff member to raise the level of patron services within the TPAC F&B department.

 
PRIMARY DUTIES AND RESPONSIBILITIES

  1. Confirming distribution and stocking of work areas.
  2. Set up & supervision of event sales locations.
  3. Overseeing the distribution banks at the start of the shift.
  4. Helping to close and balance all sales locations & complete reporting and deposit records nightly.
  5. Assist in training of employees as well as helping employees adjust to changes in the department.
  6. Advertises for operation by walking lobby with “all drinks allowed in theater” sign or other such promotional needs.
  7. Assists with outside vendor or local sales at merchandise locations.
  8. Helps Management keep track of stock for ordering needs, reporting low quantities before running out.
  9. Coordinates cleaning with F&B inventory manager to a clean working area for all concessions employees.
  10. Works with other departments as needed for set up and staffing of in house receptions and events.
  11. Take a primary responsibility role, along with Food and Beverage Inventory Manager in ensuring all sales locations are stocked and ready for shows, including WMA.
  12. When not working show hours assist in catering, cleaning, and organization of F&B spaces.

 

The above listed duties are not all inclusive.  This position is is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

High School Diploma or GED; and 2-3 years of related experience or training; equivalent of education and experience.

Skills and Knowledge Required

1.  Knowledge of basic Tennessee liquor laws and regulations. ABC card with Bar skills.
2.  Strong customer service skills with the ability to supervise staff.
3.  Working knowledge of Microsoft Excel and Word

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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House Department: Assistant House Manager

The House Department is accepting applications for the part-time position of Assistant House Manager. Nights and weekends are expected. Successful applicants will have experience in customer service, supervision of (30) or more employees, able to multi-task and stay focused on time. Position will stay open until it is filled.

Assistant House Manager - Part-time

  1. Works as event support to the House Manager on Duty (HMoD) for events; working with both the audience and client to maintain excellence in customer service and safety.
    • Assist as a communication liaison between the audience and other TPAC departments on behalf of the audience
    • Assists in the resolution of patron/ audience issues and complaints during events
    • Ensures the continuity of safety, capacity and emergency evacuations in all venues
  2. Works as House Manager on Duty for events in which a smaller impact on audience or the event is expected.
    • Supports house staff and volunteers assigned to events by delegating work assignments
    • Implement house procedural policies and staff training that includes the life safety plan for all theaters
    • Using customer service plan, support house staff and volunteers as a to ensure quality effort and effective resolution to customer issues and complaints
  3. Report facility and operational issues related to housekeeping, maintenance, parking and security to the Senior House Manager or House Manager on Duty.
  4. Support for lobby and Sandra Fulton’s Room event needs.
    • Works with the Assistant House Manager – Event Preparation in planning and implementing production requirements related to set up for lobbies, support areas and Sandra’s Room, extraordinary in-house set up, bus parking, and security needs (as applicable)
  5. Co-Manage lost and found inventories and disbursements

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Food and Beverage: Part-Time Shift Supervisors

The Tennessee Performing Arts Center seeks part-time shift supervisors to provide efficient, courteous and timely service to Bar and Cafe Patrons by supporting the hourly staff during show time hours.

OBJECTIVES

  1. To assist the F&B Management Team in the show time operations by being a position of leadership and oversight of PT staff.
  2. To help hourly staff with nightly special offerings, set up & tear down and bank reconciliation.
  3. To be a reliable, dependable and trustworthy staff member to raise the level of patron services within the TPAC F&B department.

 
PRIMARY DUTIES AND RESPONSIBILITIES

  1. Confirming distribution and stocking of work areas.
  2. Set up & supervision of event sales locations.
  3. Overseeing the distribution banks at the start of the shift.
  4. Helping to close and balance all sales locations & complete reporting and deposit records nightly.
  5. Assist in training of employees as well as helping employees adjust to changes in the department.
  6. Advertises for operation by walking lobby with “all drinks allowed in theater” sign or other such promotional needs.
  7. Assists with outside vendor or local sales at merchandise locations.
  8. Helps Management keep track of stock for ordering needs, reporting low quantities before running out.
  9. Coordinates cleaning with F&B inventory manager to a clean working area for all concessions employees.
  10. Works with other departments as needed for set up and staffing of in house receptions and events.
  11. Take a primary responsibility role, along with Food and Beverage Inventory Manager in ensuring all sales locations are stocked and ready for shows, including WMA.
  12. When not working show hours assist in catering, cleaning, and organization of F&B spaces.

 

The above listed duties are not all inclusive.  This position is is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

High School Diploma or GED; and 2-3 years of related experience or training; equivalent of education and experience.

Skills and Knowledge Required

1.  Knowledge of basic Tennessee liquor laws and regulations. ABC card with Bar skills.
2.  Strong customer service skills with the ability to supervise staff.
3.  Working knowledge of Microsoft Excel and Word

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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House Department: Floor Manager


The part-time position of Floor Manager serves as an interim House Manager on assigned events. Qualified applicants will have experience supervising staffs of 20 or more, have experience in customer service, and have general knowledge in the functions of front of house or backstage in the performing arts. Hours vary and depend on the number of scheduled events. The Senior House Manger seeks: 1) individuals with availability Monday thru Friday until 5:00pm; and 2) individuals with experience in crowd control and concert management.

General Responsibilities
• Directly supervises event usher crews in assigning positions, monitoring hours and reporting on job performance, as needed
• Communicates with the Event TD in opening the theater, timing the event and completing post-show event paperwork.
• Addresses audience concerns and assists in resolving issues
• Attends to audiences with injuries – both life threatening and non-life threatening
• Assists House Management in evacuating the theater and lobby spaces.

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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House Department: House Assistant

The House Department of The Tennessee Performing Arts Center is hiring for the part-time position of House Assistant. The position provides operational and event support on labor-intensive projects as well as basic tasks. Night and weekend work expected.

Primary duties and responsibilities

  1. Park buses for educational performances for TPAC and Rental Clients
  2. Prepare theaters and/ or lobby spaces for each event/ performance/ reception
  3. as outlined in production notes or in consultation with the Event Preparations House Manager
  4. Conduct bi-monthly department inventory and suggest equipment repair or replacement
  5. to the Senior House Manager
    • Inform the Senior House Manager of low inventories or damaged items
    • Assist in restocking inventory
  6. Assist in yearly inventory of TPAC radios
  7. Organize lost and found inventory and assist in the distribution, as needed
  8. Keep storage spaces in good condition (neat/ clean/ stocked)

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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House Department: Usher


POST-HOLIDAY PART-TIME HELP NEEDED! TPAC’s House Department is interviewing people who have experience in customer service, who enjoy the camaraderie found within the arts and excited to work within a professional company. Day, night and weekend availability is needed. For employment in January:

  • 35 open positions
  • Applications accepted by December 9th
  • Interviews are Wednesday, January 4th
  • Mandatory trainings begin January 9th, and the week of January 21st to 29th.

Responsibilities:

  1. Collectively prepare attending audiences in a welcoming manner by giving directions, assisting with seating, providing programs (if applicable), observing and attending to audience needs
  2. Count audiences in attendance when needed
  3. Report various audience issues to the proper House/ Floor Manager
  4. Assist House or Floor Management with audience injuries (life threatening or non-life threatening)
  5. Assist House and Floor Management in evacuating audiences from theaters or lobby spaces

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Information Technology: Web Services Intern

The Web Services Intern will assist with improvements for TPAC and War Memorial Auditorium websites. Standard hours of operation are 8:30 a.m. to 5:30 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual’s availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation:
TPAC internships are unpaid, however, parking expenses will be reimbursed. (Receipts for parking are necessary for reimbursement.) Free parking is also available at Nissan Stadium with a pass from the Nashville Downtown Partnership.

Responsibilities:
The Web Services Intern will assist the Web Services Manager in day-to-day job duties. Tasks will include:

  • Improvements to TPAC.org and WMARocks.com
  • Improve and perfect the design our HTML E-Mail marketing campaigns
  • Assistance ensuring complete and accurate information is displayed on TPAC’s websites
  • Assistance with upcoming projects such as migrating our site to a content management system.

Qualifications:
Must be a junior or senior-level college student majoring in Web Design, Web Development, or Computer Science.  Candidate must be skilled in the use of Adobe Creative Cloud software (Dreamweaver, Photoshop, InDesign, and Illustrator). Candidate must have working knowledge of HTML, CSS, Javascript, and server-side scripting such as PHP or ASP.Net.  Web Services Interns are equipped in the Information Technology office with a Macbook Pro running Adobe CC.

Contact Information and Procedure:

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Marketing: Graphic Design Internship

The Graphic Design Intern assists in the creation of print and electronic advertising for shows at TPAC and War Memorial Auditorium, educational and cultural programming, and fund raising initiatives. Standard hours of operation are 9:00 a.m. to 5:00 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual’s availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation: TPAC internships are unpaid, however, parking expenses will be reimbursed. (Receipts for parking are necessary for reimbursement.) Free parking is also available at Nissan Stadium with a pass from the Nashville Downtown Partnership.

Responsibilities: The Graphic Design Intern will assist the Creative Services Director in day-to-day job duties. This includes, but is not limited to: assistance with the design and layout of TPAC and War Memorial Auditorium publications; special programming and event materials; production of print advertising for shows such as ads, flyers, postcards, posters, and other signage; and creation of electronic projects such as e-blast images and web graphics.

Qualifications: Must be a junior or senior-level college student majoring in Graphic Design. Candidate must be skilled in the use of Adobe Creative Cloud software (Photoshop, InDesign, and Illustrator). Graphic Design Interns are equipped in the Creative Services office with a Mac Pro running Adobe CC on a 27" widescreen HD display.

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC Creative Services
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Marketing: Digital Video Internship

The Digital Video Intern assists in the creation and distribution of original content and other assets for TPAC, the HCA/TriStar Broadway at TPAC Season, and special TPAC Presents programs. Standard hours of operation are 9:00 a.m. to 5:00 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual's availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation: TPAC internships are unpaid, however, they are enriching experiences and great opportunities for networking. Parking expenses up to $10/day will be reimbursed. (Please note that receipts for parking are necessary for reimbursement.)

Responsibilities: The Digital Video Intern will assist the Digital Content Manager in day-to-day job duties. This includes, but is not limited to: assistance with the creation of original content, localization of various event medias, and management of TPAC video content archive.

Qualifications: Candidate must be proficient in the use of popular NLE software. Currently, Digital Video Interns are equipped with a Quad-Core Mac Pro running OSX 10.8 and Adobe CS5.5.

To apply: Please submit a resume and references to jobs@tpac.org .

Please, NO phone calls.

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Marketing: Graphic Design Internship

The Graphic Design Intern assists in the creation of print and electronic advertising for shows at TPAC and War Memorial Auditorium, educational and cultural programming, and fund raising initiatives. Standard hours of operation are 9:00 a.m. to 5:00 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual’s availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation: TPAC internships are unpaid, however, parking expenses will be reimbursed. (Receipts for parking are necessary for reimbursement.) Free parking is also available at Nissan Stadium with a pass from the Nashville Downtown Partnership.

Responsibilities: The Graphic Design Intern will assist the Creative Services Director in day-to-day job duties. This includes, but is not limited to: assistance with the design and layout of TPAC and War Memorial Auditorium publications; special programming and event materials; production of print advertising for shows such as ads, flyers, postcards, posters, and other signage; and creation of electronic projects such as e-blast images and web graphics.

Qualifications: Must be a junior or senior-level college student majoring in Graphic Design. Candidate must be skilled in the use of Adobe Creative Cloud software (Photoshop, InDesign, and Illustrator). Graphic Design Interns are equipped in the Creative Services office with a Mac Pro running Adobe CC on a 27" widescreen HD display.

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC Creative Services
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Marketing: General Marketing Internship


The Marketing Intern supports the efficiency of the marketing department at TPAC, working with various members of the Marketing Department to keep day-to-day operations on track. Overall goals are to brand TPAC as a leader in the arts community and drive ticket sales to meet operational budgets for the organization.

Responsibilities: Provides phone coverage at the front desk for TPAC's Office Manager on Friday from 11:30-noon and 2 p.m.-3 p.m. Also serves as full-time coverage when the Office Manager is out of the office. Supports the Marketing Assistant in almost all areas of maintenance: upkeep of season and show brochures, setting up the marketing table and panel for performances, newspaper tearsheets for settlement, contacting and filing for all donation requests, delivery and distribution of Center Stage magazine, delivery of show posters throughout the season, filing of institutional comp ticket records. Fulfills donation requests as approved by management. Helps marketing staff issue tickets that are approved for promotional, trade, sponsorship and institutional purposes. Updates comp ticket reports for each show under the supervision of the Broadway Marketing Manager. Assists the Broadway Marketing Manager in promotional events. Assists the Marketing Assistant in maintaining the general marketing email inbox and TPAC website maintenance. Assists in ongoing research projects for the TPAC Marketing department by compiling the data from various survey projects and register-to-win boxes, etc.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualification Requirements: No prior experience is necessary, but preferably the applicant has an interest in advertising, marketing, communications, or business management.

Skills and Knowledge Required

1. Proficient in Microsoft Office software including Word, Excel and PowerPoint. HTML skills (for the creation of e-marketing campaigns) also desired.
2. Excellent written and verbal communication skills.
3. Must be able to manage several projects at once. Organization is key!

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC
Attn: Marketing
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Marketing: Public Relations Internship


The Public Relations Intern supports the efficiency of the Marketing and Communications department at TPAC, working with various communications staff members to keep day-to-day operations of the Broadway season and performances on track. Overall goals are to publicize TPAC as a leader in the arts community and drive ticket sales to meet operational budgets for the organization.


Responsibilities: Supports the Manager of Public Relations and Community Outreach with implementing public relations strategies for the Broadway series and specials as well as the Viva Broadway/Bravo TPAC initiative. This includes but is not limited to: contributing to creating the PR plan for each Broadway show and special, crafting social media content, assisting during the preparation of opening night, helping set up during press events and Bravo TPAC events, continue ongoing social media research projects, delivering show posters to various locations, and logging press hits.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualification Requirements: The applicant should have an interest in public relations, communications, and media relations; with at least one year of secondary education focused on these fields of study.


Skills and Knowledge Required
1. Proficient in Microsoft Office software including Word, Excel, and familiarity with social platforms.
2. Excellent written and verbal communication skills.
3. Must be able to manage several projects at once.
4. Ability to speak Spanish is not required but desired.

While this is an unpaid position, TPAC does provide parking for interns.

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC
Attn: Marketing
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Marketing: War Memorial Auditorium Marketing Internship


Responsibilities: War Memorial Auditorium Concerts

  • Assist with the marketing of War Memorial Presented Shows & Events
    o   Poster distribution
    o   Social Media posts
    o   Facebook ad management
    o   Grassroots marketing duties
    o   Helps issue tickets that are approved for promotional, trade, sponsorship and institutional purposes.
  • War Memorial Street Team
    o   Gather students from colleges and universities around the Nashville area
    o   Manage distribution of materials
    o   Arrange promotions and discounts
    o   Assist in printing and controlling Street Team materials
    o   Provide contact to representatives at schools for street team members
  • Concert Research
    o   Research bands/acts to consider for War Memorial Auditorium using Pollstar, relevant publications and other current market readings
    o   Communicate with War Memorial Auditorium Talent Buyer on shows and give thoughtful input on offers being submitted
    o   Research of upcoming acts and tours
    o   Continuous research and input from music industry media outlets
  • Day of Show Assistance
    o   Be available to assist with DOS duties, depending on the show
    o   Assist with Attic Sessions
    o   Run errands for event manager

Required Skills

  • Proficient in Microsoft Office software including Word, Excel and PowerPoint
  • Excellent written and verbal communication skills
  • Must be able to manage several projects at once
  • Knowledge of current music industry
  • Social media savvy including Facebook, Twitter, Instagram    
  • Flexible availability and able to work some show nights
While this is an unpaid position, TPAC does provide parking for interns.

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC
Attn: Marketing
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Programming: Venue Sales Associate


GOAL AND POSITION OVERVIEW:

    The Programming & Sales Department strives to represent TPAC as the "Gold Standard" within the performing arts, concert and public assembly industry through uncompromised work ethic and outstanding performance.

    Working closely with the Programming & Sales team, this position will maintain a focus on building and sustaining TPAC’s image, reputation and cachet as a top-notch regional performing arts center that attracts and serves multiple demographics while aggressively pursuing means to limit company risk, increase revenues and work interdepartmentally to meet budget goals.

    The Venue Sales Associate is the department’s entry level position, and functions as both a sales representative and an ambassador between promoter, rental clients, state clients and the TPAC facility. Under the supervision of Director of Programming & Sales and in collaboration with the Venue Sales Coordinator, the Associate position helps to curate & deliver a variety of high quality public programs that meet TPAC’s financial and community goals. This position will contribute to these goals through their work with outside promoters and clients booking special events and non-risk rentals events.

    OBJECTIVES

    1. Serves as a liaison between venue, clients and outside vendors; maintaining TPAC’s reputation of having the most knowledgeable, creative- thinking and customer-friendly event staff.
    2. Creatively and aggressively cultivate new and repeat rental client base. Establish & maintain strong relationships within professional associations, meeting & event planners, local businesses and CVB.
    3. Effectively interface with all internal departments to disseminate information integral to the successful creation & management of events. Works collectively to fine-tune, define and upgrade the types of services and products offered by TPAC in order to be successfully competitive while generating maximum return.
    4. Maintains awareness of State and local laws, policies and procedures and alerts the Director of Programming & Sales of any impactful changes.
    5. Responsible for calendar coordination and booking of TPAC’s (4) venues and associated ancillary spaces; servicing rental clients as well as internal departments. Works closely with Programming & Sales team regarding holds and booking of calendar.
    6. Completes accurate and detailed entry of information in the Artifax database and Master Booking Calendar, communicating relevant information in a timely, responsible manner.
    7. Establishes and maintains relationships with a variety of rental clients, with emphasis on generating repeat & new business and increase ancillary income.
    8. Assists with creation and implementation of effective sales plans and materials designed to secure rental income for all TPAC facilities.
    9. Maintains complete and up-to-date event files, records & databases. Monitors contract compliance including insurance, music licensing, applicable taxes and/or permits and associated deadlines. Reports any variance or potential non-compliance to Director of Programming & Sales in a timely manner.
    10. Tracks contracts and reviews all event riders, required language and accurate agreements. Report any concerning omissions or discrepancies or budget-impacting deal point to the Director of Programming & Sales in a timely manner.
    11. Assists in the processing of event records and rental activity reports for performance licensing agencies (ASCAP, SECAC, and BMI), state revenue authorities, and various internal departments.
    12. Has a working knowledge of deal structures and supports their fulfillment at the time of settlement and or final billing. Generates costs estimates. Issues invoices, monitors receivables and is responsible for collections. Administers and/or supervises settlements as required, including handling large sums of money.
    13. Facilitates & conducts venue tours as needed or directed.
    14. Assists Director of Programming & Sales with venue sales initiatives including print, social media, TPAC, TAC Roster & TN Presenters websites and internal sales materials. Assists with publication agreements, budgets and print deadlines for all sales material, advertising plans, subscriptions and other material as directed.
    15. Reviews and responds to customer survey responses, as appropriate, for rental & special events as directed.
    16. Receives & Assists with rental inquiries from repeat, State, corporate and internal clients, taking incoming requests, making outbound pitches and assisting walk-in client requests; provides rental rates, policies & procedures to commercial clients as needed in a timely manner.
    17. Notifies supervisor immediately of any impending non-trivial variances (revenues or expenses) as soon as you are aware of them.
    18. Maintain event records in a fiscally responsible manner.
      1. Monitor any revenue pieces through appropriate reports
      2. Monitor expenses through PO’s & payroll approvals
    19. Works week nights and weekends as needed or directed.
    20. Will be able to work at a computer for several hours at a time.
    21. Performs specific tasks as assigned by the Director of Programming & Sales based on departmental needs.

    The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties

    QUALIFICATION REQUIREMENTS

    Experience Required

    Bachelor’s degree from four-year College or University; or one -two years related experience and/or training; or equivalent combination of education and experience.
    A minimum of 1 year Event Management or Production experience.

    Skills and Knowledge Required

    1. Knowledge of computer operations, including Microsoft Office programs.
    2. Interpersonal skills
    3. Mastery of details
    4. Written and verbal communications
    5. Customer services orientation skills
    6. Negotiation skills
    7. Ability to maintain a team work approach
    8. Strong production or event background

    To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

    TPAC Human Resources
    PO Box 190660
    Nashville, TN  37219
    Fax  615-782-4001

    Please, NO phone calls.

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505 Deaderick Street, Nashville, TN 37243 | MAILING ADDRESS: P.O. Box 190660, Nashville, TN 37219 | PHONE: 615-782-4000 | FAX: 615-782-4001
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FOR TICKETS: Calendar | 877-216-7540 | TPAC Box Office Downtown | Group Sales

Artists, schedules and show titles are subject to change.
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