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Home > About TPAC > Employment

TPAC EMPLOYMENT AND INTERNSHIP OPPORTUNITIES

Accounting/Finance
Accounting/Finance Department Head

Food and Beverage
Part-Time Bartenders

House Department
House Assitant
Floor Manager

Marketing
Audience Development and Group Sales Manager
Digital Video Internship
Graphic Design Internship
Marketing Internship

Maintenance
Maintenance Technician

© 2014 Tennessee Performing Arts Center Management Corporation



Accounting/Finance Department Head

JOB TITLE:              Accounting/Finance Department Head
EXEMPT:                   Yes
DEPARTMENT:       Business
REPORTS TO:        
Chief Financial Officer

GOAL

As second in command of the Business Department (accounting/finance related issues), apply accounting principles and procedures to analyze financial information, prepare accurate and timely financial reports and statements and ensure appropriate accounting control procedures.  Support CFO, TPAC senior staff, TPAC departments and TPAC board of directors with information and/or reporting  as needed or requested.  Provide leadership & coordination for the Business Office; manage staff for optimum performance.  

OBJECTIVES  
Maintain complete & accurate TPAC re-forecast; report to CFO, CEO & SMG as requested. Financial liaison to CEO & TPAC board of directors as directed by or in absence of CFO. Supervise TPAC’s Business office staff of two. Develops & sustains credibility for the Business Office by providing timely and accurate analysis of budgets, financial reports and trends, to assist the CFO and other management executives in performing their responsibilities. Responsible for TPAF books, liaison with investment managers, auditors, board.    

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Direct & supervise Business Office staff of two (Senior Accountant & Accountant); including preparation of performance evaluations annually.
  2. Maintain TPAC’s reforecast; meet with CFO, CEO & SMG as needed/requested;  hold meetings with each department to ensure accuracy at least annually.
  3. Regularly monitor company’s cash flow with monthly updates to CFO & CEO.
  4. Regular interaction with CEO, COO & key board members; making time to meet with them as requested or necessary (i.e. updates for CEO or COO; in depth discussions with board members prior to board meetings, fielding board member questions as they arise at meetings via email, telephone or in person).
  5. Attend the following TPAC board-level meetings. Assist CFO in preparation for these meetings; make full financial presentation in CFO’s absence (work with CFO, CEO & board Treasurer to prepare): Full board – 4 annually | Personnel & Finance Committee | Set, coordinate & attend Audit Committee meeting.  Set up the meeting (with assistance from Executive Assistant to the CEO), prepare the agenda, invite Kraft, email information to committee to review, prepare Chairman talking points | Attend additional board meetings in CFO’s absence (Executive Committee as requested by CEO). | Attend SMG (Senior Management Group) meetings in CFO’s absence or as requested by CFO or CEO. 
  6. Budget: Have a thorough and complete understanding of budget of oversight:    Take the lead in planning & directing the creation of annual budget within a prescribed timeline; meet with various departments
  7. Maintain/Oversee areas of the Business Office budget you are responsible for in a fiscally responsible manner
  8. Manage this process with direct reports and monitor status
  9. Daily monitoring of expenses through POs and monthly monitoring through financials received
  10. Have an awareness of your budget at all times allowing timely recognition and reporting of variances (past or present) for proper handling in the reforecast process
  11. Notify your supervisor immediately of any impending non-trivial variances as soon as you are aware of them
  12. Responsible for booking of all box office activity into Solomon daily; serve as Tessitura liaison to Box Office; research credit card chargebacks.
  13. Serve as main Business Office contact for Food & Beverage department; responsible for monitoring operations through physical audits and review of paperwork submitted to the Business Office. 
  14. Understand all functions of Food & Beverage as it relates to the Business Department.  Discuss any variances from budget or other discripancies with Director of Food & Beverage as needed.  Alert CFO immediately with any concerns.
  15.  Business Office lead on business system implementations and integrations from an accounting perspective.
  16.  Responsible for overseeing of quarterly petty cash audit.  2 audits should be completed monthly. 
  17. Supervise the process between the Accountant and Senior Accountant.
  18. Responsible for monthly show advertising reconciliation and related accrual.
  19. Responsible for cursory review of financials once everything is input for the month but prior to submitting to CFO.
  20. Main contact for Suntrust Visa corporate card administration: ordering and canceling of cards, maintaining credit limits and monitoring spending, researching transactions, & oversee preparation of monthly journal entry.
  21. Main contact for resident group finance questions related to Tessitura.
  22. Responsible for the following regarding TPAF: Maintaining books on Quicken | Maintaining TPAF paper files | Attending quarterly board meetings

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.   This position may necessitate evening and weekend hours.                                          

QUALIFICATION REQUIREMENTS:  
Experience Required:  
Bachelor's Degree (B.S.); four years related experience and/or training; or equivalent combination of education and experience.  

Skills and Knowledge Required:

  • Excellent verbal & written communication.
  • Advanced knowledge of Microsoft Excel, Microsoft Word, Solomon desirable.
  • Working knowledge of non-profit organizations desirable.
  • Ability to maintain company confidentiality
  • Must be able to organize and prioritize in a fast-paced continually changing environment.
  •  Attention to detail while understanding and promoting the larger corporate mission
Initiative to recommend & implement projects  

To Apply: Please submit your resume and salary requirements to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

Resumes without salary requirements will note be considered.

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Food and Beverage: Part-Time Bartenders

The Tennessee Performing Arts Center is hiring part-time, non-exempt bartenders who will represent TPAC in a timely, positive, friendly, and courteous manner to any and all patrons who visit a TPAC beverage serving station.

Primary duties and responsibilities:
• Staff TPAC events & receptions as directed by F&B management. Shifts consist of night and weekend hours primarily, with some weekday shifts.
• Bar set-up and breakdown of sales locations including, but not limited to, stable and mobile bars.
• Clean and properly stock of all pertenant areas.
• Sell and complete proper money exchange with customers.
• Complete all issued inventory control reports.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualifications:
Experience Required

• Previous bartending experience
• Previous cash-handling experience
• Valid ABC card
• Bartender/beverage training

Skills and Knowledge Required
• Strong customer service skills.
• Basic math and writing skills.
• Ability to handle a stressful environment
• Strong verbal skills

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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House Department: House Assistant


The House Department of The Tennessee Performing Arts Center is hiring for the part-time position of House Assistant. The position provides operational and event support on labor-intensive projects as well as basic tasks.

PRIMARY DUTIES AND RESPONSIBILITIES
1) Park buses for educational performances for TPAC and Rental Clients
2) Prepare theaters and/ or lobby spaces for each event/ performance/ reception as outlined in production notes or in consultation with the Event Preparations House Manager
3) Conduct bi-monthly department inventory and suggest equipment repair or replacement to the Senior House Manager
    • Inform the Senior House Manager of low inventories or damaged items
    • Assist in restocking inventory
4) Assist in yearly inventory of TPAC radios
5) Organize lost and found inventory and assist in the distribution, as needed
6) Keep storage spaces in good condition (neat/ clean/ stocked)


To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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House Department: Floor Manager


The part-time position of Floor Manager serves as an interim House Manager on assigned events. Qualified applicants will have experience supervising staffs of 20 or more, have experience in customer service, and have general knowledge in the functions of front of house or backstage in the performing arts. Hours vary and depend on the number of scheduled events. Night and weekend availability is likely. However, special consideration will be given to those who have concert and crowd control experience.

Responsibilities
• Directly supervises event usher crews in assigning positions, monitoring hours and reporting on job performance, as needed
• Communicates with the Event TD in opening the theater, timing the event and completing post-show event paperwork.
• Addresses audience concerns and assists in resolving issues
• Attends to audiences with injuries – both life threatening and non-life threatening
• Assists House Management in evacuating the theater and lobby spaces.


To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Marketing: Audience Development and Group Sales Manager

GOAL

The Group Sales Manager provides efficient, courteous, and accurate customer service to all (Traditional, Corporate, and University) groups attending TPAC, thereby increasing sales. 

OBJECTIVES

  • Maintain corporate and group sales programs that contribute net profits to TPAC’s annual operating budget, meeting or surpassing goals.
  • Maintain a pro-active, positive, friendly attitude with all customers and clients.
  • Increase the number of companies who participate in the Corporate Saver/University Saver Program. Increase interest and excitement in the Corporate Saver program, thereby increasing the number of tickets company employees purchase.   
  • Explore possible new ticket incentives and develop cross promotions with group clients for Broadway, TPAC Presents, rental events, and the Tennessee Repertory Theatre.
  • Make group sales clients’ experience at the theatre as enjoyable, efficient, and easy as possible. Continue to upsell additional shows when leaders call in to reserve tickets. Send bus passes in a timely manner and make sure clients arrive and enter the theater safely and easily. Maintain a personable and professional working relationship with all group clients.
  • Reach sales goals and build relationships that will have a positive impact on TPAC.
  • Explore possible new ticket incentives and develop cross promotions with group clients for Broadway, TPAC Presents, and the Tennessee Repertory Theatre.
  • Make clients’ experience at the theatre as enjoyable, efficient and easy as possible. 
  • Continue to cultivate and maintain relationships with group/corporate leaders. Contact the leaders/corporations who most often attend TPAC shows to discuss what they enjoy about their time here, show quality, etc., and send handwritten notes when possible (holiday cards, thank-you notes when sending tickets, etc.).
  • Strategically cultivate and build relationships in specific communities across Middle Tennessee as directed by the Vice President of Marketing & Communications that result in measurable gains in ticket sales within those communities.

PRIMARY DUTIES AND RESPONSIBILITIES

  • Prepares an annual written plan for group sales department, including policies and procedures. Designs sales strategies for individual show campaigns.
  • Works with marketing manager(s) to ensure the group sales campaign compliments the season and single ticket initiatives.
  • Manages the design, production, and distribution of an annual sales brochure.
  • Coordinates with co-group sales manager the implementation of marketing efforts, such as direct mail pieces and advertising in tour magazines and group publications.
  • Coordinates postcard/brochure mailings and email blasts to alert area groups/corporate/universities to upcoming TPAC events and group discounts. 
  • Annually, develop a timeline for Corporate Saver offers throughout the Broadway, TPAC Presents, and Tennessee Repertory Theatre seasons.
  • Keeps all group client data organized and accurate within Tessitura.
  • Solicits corporations and various organizations or associations for group orders. 
  • Manages and develops relationships with group accounts concerning reservations, adherence to policies, seat assignments, and collection of payment.
  • Coordinates group sales activities with group sales manager and other appropriate back-up staff, including promotional mailings, database maintenance, phone calls, processing and distribution of tickets, bus permits, cash settlements, etc.
  • Assists in the handling of customer service issues regarding TPAC events.
  • Acts as an outside sales representative to help grow our corporate client base.
  • Prepares an annual group sales budget and monitors it throughout the year.
  • Maintains security of all confidential client information regarding payment.
  • Builds and oversees special ticket offers through Corporate Saver and Group Saver online programs.
  • Processes and fulfills ticket orders.
  • Maintains offers on the website for Corporate/University Saver programs.
  • Helps establish group sales goals for each season.
  • Assists in helping maintain the Girl Scout Group Sales Patch program. 
  • Coordinates the organization of master classes, chat backs, cast meet & greets, pre-show discussions, etc. with various TPAC departments.

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

Bachelor's degree (B. A.) from four‑year college or university and three to four years related experience and/or training in sales and/or marketing. 

Skills And Knowledge Required

  • Computer operations, good working knowledge of Microsoft Office programs.
  • Good verbal and written communication skills.
  • Strong customer service skills. 
  • Ability to multi-task and work effectively with various internal and external clients.
  • Knowledge of general Nashville activities outside of the organization.
  • Strong organizational and interpersonal skills.
  • Ticketing software skills desired.
  • Background in sales desired.

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Marketing: Digital Video Internship

The Digital Video Intern assists in the creation and distribution of original content and other assets for TPAC, the HCA/TriStar Broadway at TPAC Season, and special TPAC Presents programs. Standard hours of operation are 9:00 a.m. to 5:00 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual's availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation: TPAC internships are unpaid, however, they are enriching experiences and great opportunities for networking. Parking expenses up to $10/day will be reimbursed. (Please note that receipts for parking are necessary for reimbursement.)

Responsibilities: The Digital Video Intern will assist the Digital Content Manager in day-to-day job duties. This includes, but is not limited to: assistance with the creation of original content, localization of various event medias, and management of TPAC video content archive.

Qualifications: Candidate must be proficient in the use of popular NLE software. Currently, Digital Video Interns are equipped with a Quad-Core Mac Pro running OSX 10.8 and Adobe CS5.5.

To apply: Please submit a resume and references to video@tpac.org.

Please, NO phone calls.

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Marketing: Graphic Design Internship

The Graphic Design Intern assists in the creation of print and electronic advertising for TPAC, the HCA/TriStar Broadway at TPAC Season, shows at War Memorial Auditorium, and special TPAC Presents programs. Standard hours of operation are 9:00 a.m. to 5:00 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual’s availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation: TPAC internships are unpaid, however, they are enriching experiences and great opportunities for networking. Parking expenses up to $10/day will be reimbursed. (Please note that receipts for parking are necessary for reimbursement.)

Responsibilities: The Graphic Design Intern will assist the Creative Services Manager in day-to-day job duties. This includes, but is not limited to: assistance with the design and layout of TPAC publications such as Center Stage playbills, the On Stage rack brochure produced three times a year, and special programming and event materials; production of print advertising for shows such as ads, flyers, postcards, posters, and other signage; and occasional creation of electronic projects such as PowerPoint presentations, Flash movies, e-blast images, and web graphics.

Qualifications: Must be a junior or senior-level college student majoring in Graphic Design. Candidate must be skilled in the use of Adobe CS software (Photoshop, InDesign, and Illustrator). Currently, Graphic Design Interns are equipped in the Creative Services office with a Mac Pro Quad-Core Intel running OSX 10.8 and Adobe CS5.5 on a 27" HD display.

To apply: Please submit a resume and references to graphics@tpac.org, or mail/fax to:

TPAC Creative Services
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Marketing: General Marketing Internship


The Marketing Intern supports the efficiency of the marketing department at TPAC, working with various members of the Marketing Department to keep day-to-day operations on track. Overall goals are to brand TPAC as a leader in the arts community and drive ticket sales to meet operational budgets for the organization.

Responsibilities: Provides phone coverage at the front desk for TPAC's Office Manager on Friday from 11:30-noon and 2 p.m.-3 p.m. Also serves as full-time coverage when the Office Manager is out of the office. Supports the Marketing Assistant in almost all areas of maintenance: upkeep of season and show brochures, setting up the marketing table and panel for performances, newspaper tearsheets for settlement, contacting and filing for all donation requests, delivery and distribution of Center Stage magazine, delivery of show posters throughout the season, filing of institutional comp ticket records. Fulfills donation requests as approved by management. Helps marketing staff issue tickets that are approved for promotional, trade, sponsorship and institutional purposes. Updates comp ticket reports for each show under the supervision of the Broadway Marketing Manager. Assists the Broadway Marketing Manager in promotional events. Assists the Marketing Assistant in maintaining the general marketing email inbox and TPAC website maintenance. Assists in ongoing research projects for the TPAC Marketing department by compiling the data from various survey projects and register-to-win boxes, etc.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualification Requirements: No prior experience is necessary, but preferably the applicant has an interest in advertising, marketing, communications, or business management.

Skills and Knowledge Required

1. Proficient in Microsoft Office software including Word, Excel and PowerPoint. HTML skills (for the creation of e-marketing campaigns) also desired.
2. Excellent written and verbal communication skills.
3. Must be able to manage several projects at once. Organization is key!

To apply: Please submit a resume and references to marketing@tpac.org, or mail/fax to:

TPAC
Attn: Marketing
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Maintenance: Maintenance Technician

JOB TITLE:   Maintenance Technician
EXEMPT: No
DEPARTMENT: Maintenance                                      
REPORTS TO:  Assistant Maintenance Manager

The Tennessee Performing Arts Center seeks a Maintenance Technician to handle routine and long-term maintenance of TPAC-managed spaces in a professional and upbeat manner.

OBJECTIVES

1. Carry out responsibilities in accordance with the organization’s policies and applicable laws.
2. Work effectively and professionally as a team with supervisor and TPAC management.
3. Help supervisor recognize when supplies and materials are required to complete projects and day to day duties.
4. Proactively addresses facility concerns.
5. Has a thorough and complete understanding of the job responsibilities
6. Has a complete awareness of issues, potential issues, complaints, work-orders, and post production notes.  

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Perform specific maintenance and repair tasks as directed
  2. Replace light bulbs and/or repair fixtures in public spaces, theaters, offices, backstage hallways, storage areas and dressing rooms
  3. Install and/or remove banners and marketing materials in kiosk as directed
  4. Assist others with production requirements
  5. Available to work 8:30 a.m. to 5:30 p.m., Monday through Friday, and some evenings and weekends.
  6. Specialized painting projects as directed
  7. Routine filter checks monthly
  8. Report to supervisor any damage or area in need of attention throughout the facility
  9. Written and oral communication.
  10. Proficient with e-mail
  11. Ability to text

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.


QUALIFICATION REQUIREMENTS:

Experience Required

High school diploma or general education degree (GED); and 2 to 3 years related experience and/or training; or equivalent combination of education and experience

Skills and Knowledge Required
1. Electrical systems
2. Drywall
3. Carpentry
4. Metalwork
5. Painting
6. Seating, flooring, and plumbing
7. Written and verbal communication
8. Customer service skills
9. Problem solving
10. Willingness to learn new skills and trades

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume with salary requirements to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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505 Deaderick Street, Nashville, TN 37243 | MAILING ADDRESS: P.O. Box 190660, Nashville, TN 37219 | PHONE: 615-782-4000 | FAX: 615-782-4001
PRIVACY POLICY | TERMS OF USE

FOR TICKETS: Calendar | 877-216-7540 | TPAC Box Office Downtown | Group Sales

Artists, schedules and show titles are subject to change.
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