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Home > About TPAC > Employment

TPAC EMPLOYMENT AND INTERNSHIP OPPORTUNITIES

Box Office
Ticket Sales Agent (part-time)

Development
Director of Grants

Food and Beverage
Food & Beverage Manager
Part-Time Bartenders
Part-Time Café Workers
Part-Time Shift Supervisors

House Department
Floor Manager
House Assistant
Usher

Human Resources
HR & Payroll Coordinator

Marketing
Director of Marketing and Communication
Digital Video Internship
Graphic Design Internship
Marketing Internship
Public Relations Internship
War Memorial Auditorium Marketing Internship

Technical
Event Technical Director

© 2016 Tennessee Performing Arts Center Management Corporation



Box Office: Ticket Sales Agent (part-time)

JOB TITLE: Ticket Sales Agent (part-time)
DEPARTMENT:  Box Office/Patron Services

GOAL

Provides exemplary patron service assistance and services the needs of customers at TPAC and its off-site box office locations.

OBJECTIVES

  1. To provide the highest level of patron services to all TPAC customers.

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Services customers by selling tickets to TPAC events & distributes all will call orders.
  2. Works night of show events handling will call and walk up sales.
  3. Answers telephone for patron information. Handles incoming and out-going calls on the general box office phone lines and the Subscriber Services ACD system.
  4. Balances individual operator codes and cash drawer daily. Opens and closes Box Offices periodically.
  5. Processes requests for information on events, mail and walk-up. Updates and delivers names and addresses to the Ticket Sales Supervisor.
  6. Periodically serves as Subscriber Services and remote Box Office relief.
  7. Handles outbound calls to Subscribers on special events and calls based on a request for information from single ticket patrons. Assists in seasonal telemarketing campaign.
  8. Assist in organizing, processing and updating ticket accounts.
  9. Assist in mailings and information tables during season roll out and mass ticket mailings.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

High School diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience.

Skills and Knowledge Required

  1. Knowledge of Windows 95 or above
  2. Strong verbal/written communication skills
  3. Knowledge of the Tessitura system is preferred
  4. Detail oriented, team player
  5. Ability to handle confidential information (i.e. credit cards)

Contact Information and Procedure:

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Development: Director of Grants

JOB TITLE:  Director of Grants
EXEMPT: Yes
DEPARTMENT: Development

GOAL

To raise the visibility and funding necessary for TPAC to provide top quality education and arts programs to a diverse community via the grant writing process

OBJECTIVES

  1. Research, identify, and solicit local and national government, foundation, and corporate grant support to fund TPAC’s education and outreach mission
  2. Ensure that all identified philanthropic requests and reports are accomplished according to donors’ criteria
  3. Gather, understand, and communicate the goals, successes, and future initiatives of TPAC’s education programs to constituents and potential partners

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Compose and prepare grant proposals and funding requests to corporations, foundations, and government agencies
  2. Engage in ongoing prospect research and identification of potential donors and sponsors
  3. Research and communicate trends in arts and education funding relevant to TPAC’s program activities
  4. Develop recommendations for proposals based on research and review with VP for Institutional Advancement and TPAC Education program directors to ensure compatibility
  5. Prepare and monitor solicitations calendar to meet all grant proposal and reporting deadlines
  6. Complete all reporting required in accordance with donor specifications
  7. Create and present solicitation progress reports on a weekly basis
  8. Work closely with members of the Development team and TPAC Education program directors to obtain needed data for proposals and reporting
  9. Compose acknowledgement letters to donors as needed
  10. Create correspondence for President/CEO and VP for Institutional Advancement as they relate to prospects and donors; help prepare materials needed for making prospect calls
  11. Coordinate closely with Director of Corporate Relations and entire Development team to monitor any potential for redundancies and help execute cohesive overall solicitation approach
  12. Provide recommendations for annual solicitation timeline and budget goals for corporate, foundation, and government giving
  13. Maintain solicitations records in TPAC’s Tessitura  database
  14. Continuously evaluate and make recommendations to VP for Institutional Advancement regarding effectiveness of grant/sponsorship programs and activities
  15. Participate in activities and attend community functions, especially those aimed at building relationships with prospective donors
  16. Attend networking opportunities within the arts community when appropriate
  17. Contribute to overall team effort in all Development fundraising events and TPAC performances as needed

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

Bachelor of arts or sciences degree (B.A. or B.S.) from four-year college or university; five (5) years minimum related grant writing experience and/or training

Skills and Knowledge Required/Preferred

General knowledge of the arts and arts education as well as strong communication, organizational, and administrative skills;  education and/or professional experience in a performing or visual arts discipline and/or in arts administration a plus; strong verbal, written, and interpersonal communication skills

Contact Information and Procedure:

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Food & Beverage: Food & Beverage Manager

JOB TITLE:              Food & Beverage Manager               

EXEMPT:                  Yes / Salaried Position

DEPARTMENT:       Food & Beverage

REPORTS TO:         Director of Food & Beverage

The Tennessee Performing Arts Center (TPAC) seeks a full-time, salaried Food & Beverage Manager to assist the Director of Food & Beverage in the management, upkeep and improvement of the day-to-day operation of the TPAC and War Memorial Auditorium Food & Beverage (F&B) Department.  He or she will ensure that the F&B Department meets and/or exceeds budgeted goals by supervising the ordering, inventory and selling processes of all TPAC food, beverage, and merchandise products.

OBJECTIVES

  1. To help to bring innovative and profitable ideas to the forefront of the F&B Department.
  2. To maximize TPAC/WMA revenue opportunities through food, beverage, and merchandise sales and meet or exceed budgeted goals.
  3. To look for new potential partners or vendors that increase or enhance F&B offerings.
  4. To ensure the F&B Department is functioning in the combined best interests of our patrons, and the economic level of efficiency expected by TPAC management.
  5. To demonstrate leadership and consistency when managing PT staff.
  6. To be a reliable, enthusiastic and trustworthy staff member to help raise the level of patron services within the TPAC Food and Beverage department.

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Assists in the management, operational and financial goals of the F&B Department.  Estimates sales and associated costs to adjust operations as necessary to meet financial forecasts and consumer needs.
  2. Assists in the management, operational, and financial controls to ensure protection of assets and revenue while making necessary adjustments as needed.
  3. Organizes, and maintain proper supplies to fulfill general accounting responsibilities in Food and Beverage office.
  4. Works under the direction of the Director of Food & Beverage to create, maintain, and update part time (PT) staff.
  5. Oversees collection, organization, and fulfillment of employment paperwork for PT F&B Staff as determined by Director of Food & Beverage.
  6. Sets up and supervises day-to-day operations related to events, receptions, and catering.
  7. Directs and supervises staff on a day-to-day basis.
  8. Oversees daily deposits and reporting working with manager-on-duty to reconcile daily sales and the F&B banks.
  9. Oversees collection of sales money and deposits from vending machines.
  10. Updates and communicates policies and procedures for bar and café staff.
  11. Maintains active schedule of training for new staff while providing timely updates of changes in product and/or procedure to existing staff with F&B Shift Supervisor.
  12. Aids F&B Shift Supervisor, and F&B Inventory Manager in the tracking of stock and ordering inventory.
  13. Produces accurate reporting of PT labor costs on a weekly basis.
  14. Works with other departments, when needed, for set up and staffing of in-house receptions and events.
  15. Assists, as needed, in effectively receiving and distributing inventory items.
  16. Effectively assists in administrating merchandise contracts and settlement agreements.
  17. Works with F&B Shift Supervisor, and Director of Food & Beverage to create a positive work environment for all F&B staff.
  18. Works a flexible schedule as determined by TPAC show schedule.
  19. Assists in the preparation of daily, monthly, and annual reports including, but not limited to, per caps, labor costs and buying patterns.
  20. Manage F&B staff through improved hiring and training processes with a goal of improving the functionality and customer enjoyment of TPAC patrons.
  21. Processes Payroll every two weeks and stays in close communication with the TPAC Business Office to ensure timeliness of information and accuracy of hours worked.
  22. Ensures TPAC merchandise revenues are implemented based on fair merchandise related business practices.  Oversees TPAC house commission merchandise collection.
  23. Builds estimates and coordinates implementation of F&B needs as related to  event logistics.
  24. Implements new product rollouts and refines sales & placement procedures.
  25. Monitors service areas to ensure established quality standards are maintained.
  26. Renews and enforces all state and local permits, and maintains awareness of laws that
    1. impact TPAC compliance. 
  27. Maintains equipment and/or service contracts.
  28. Assists others within the company as directed by supervisor.
  29. Budget:  Have a thorough and complete understanding of each budget of oversight –
    1. how it works, how any revenue streams are comprised and how they are tied to
    2. connected expenses, and the impact they all have on the company budget.
  30. Create an accurate annual budget for the department(s)/programs supervised.
  31. Maintain/Oversee budget in a fiscally responsible manner.
    1. Manage this process with direct reports and monitor status.
    2. Daily monitor any revenue pieces through appropriate reports
    3. Daily monitor expenses through PO’s & payroll approvals and monthly monitoring through thorough review of financials received from the Business Office.
  32. Have an awareness of the status of your budget at all times allowing timely recognition and reporting of variances (past or present) to the Business Office for proper handling in the re-forecast process.
  33. Notify your supervisor immediately of any impending non-trivial variances (revenues or expenses) as soon as you are aware of them.

To provide efficient, courteous and timely service to patrons by supporting the bar, café, & general concessions staff.

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

High School Diploma or GED; and 3-5 years of related experience or training;

equivalent of education and experience.

Skills and Knowledge Required

  1. Minimal knowledge of Tennessee liquor laws and regulations.
  2. ABC card with bar skills.
  3. Strong customer service skills with the ability to supervise staff.
  4. Strong verbal skills with added emphasis on the ability to effectively communicate changes/updates to others.
  5. Working knowledge of Microsoft Excel and Word.

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Food and Beverage: Part-Time Bartenders

The Tennessee Performing Arts Center is hiring part-time, non-exempt bartenders who will represent TPAC in a timely, positive, friendly, and courteous manner to any and all patrons who visit a TPAC beverage serving station.

Primary duties and responsibilities:
• Staff TPAC events & receptions as directed by F & B management. Shifts consist of night and weekend hours primarily, with some weekday shifts.
• Bar set-up and breakdown of sales locations including, but not limited to, stable and mobile bars.
• Clean and properly stock of all pertinent areas.
• Sell and complete proper money exchange with customers.
• Complete all issued inventory control reports.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualifications:
Experience Required

• Previous bartending experience
• Previous cash-handling experience
• Valid ABC card
• Bartender/beverage training

Skills and Knowledge Required
• Strong customer service skills.
• Basic math and writing skills.
• Ability to handle a stressful environment
• Strong verbal skills

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Food and Beverage: Part-Time Café Workers

The Tennessee Performing Arts Center is hiring timely, positive, friendly, and courteous café workers for part-time, non-exempt positions.

Primary duties and responsibilities:

  • Staff TPAC events & receptions as directed by Food and Beverage management.  Shifts consist of night and weekend times primarily with some weekday shifts.
  • Effectively set-up and breakdown sales locations including, but not limited to, Café, water cart, mobile sales points & merchandise.
  • Clean and properly stock of all pertinent areas.
  • Complete proper money exchange with customers, consistent with policies of the F&B and Business departments.
  • Complete all issued inventory control reports.

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.                           

Qualifications:

Experience Required:

  • Previous cash handling experience
  • Prior customer service experience

Skills and Knowledge Required:

  • Strong customer service skills
  • Basic math and writing skills
  • Strong verbal skills
  • Ability to handle a stressful environment

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Food and Beverage: Part-Time Shift Supervisors

The Tennessee Performing Arts Center seeks part-time shift supervisors to provide efficient, courteous and timely service to Bar and Cafe Patrons by supporting the hourly staff during show time hours.

OBJECTIVES

  1. To assist the F&B Management Team in the show time operations by being a position of leadership and oversight of PT staff.
  2. To help hourly staff with nightly special offerings, set up & tear down and bank reconciliation.
  3. To be a reliable, dependable and trustworthy staff member to raise the level of patron services within the TPAC F&B department.

 
PRIMARY DUTIES AND RESPONSIBILITIES

  1. Confirming distribution and stocking of work areas.
  2. Set up & supervision of event sales locations.
  3. Overseeing the distribution banks at the start of the shift.
  4. Helping to close and balance all sales locations & complete reporting and deposit records nightly.
  5. Assist in training of employees as well as helping employees adjust to changes in the department.
  6. Advertises for operation by walking lobby with “all drinks allowed in theater” sign or other such promotional needs.
  7. Assists with outside vendor or local sales at merchandise locations.
  8. Helps Management keep track of stock for ordering needs, reporting low quantities before running out.
  9. Coordinates cleaning with F&B inventory manager to a clean working area for all concessions employees.
  10. Works with other departments as needed for set up and staffing of in house receptions and events.
  11. Take a primary responsibility role, along with Food and Beverage Inventory Manager in ensuring all sales locations are stocked and ready for shows, including WMA.
  12. When not working show hours assist in catering, cleaning, and organization of F&B spaces.

 

The above listed duties are not all inclusive.  This position is is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

High School Diploma or GED; and 2-3 years of related experience or training; equivalent of education and experience.

Skills and Knowledge Required

1.  Knowledge of basic Tennessee liquor laws and regulations. ABC card with Bar skills.
2.  Strong customer service skills with the ability to supervise staff.
3.  Working knowledge of Microsoft Excel and Word

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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House Department: Floor Manager


The part-time position of Floor Manager serves as an interim House Manager on assigned events. Qualified applicants will have experience supervising staffs of 20 or more, have experience in customer service, and have general knowledge in the functions of front of house or backstage in the performing arts. Hours vary and depend on the number of scheduled events. The Senior House Manger seeks: 1) individuals with availability Monday thru Friday until 5:00pm; and 2) individuals with experience in crowd control and concert management.

General Responsibilities
• Directly supervises event usher crews in assigning positions, monitoring hours and reporting on job performance, as needed
• Communicates with the Event TD in opening the theater, timing the event and completing post-show event paperwork.
• Addresses audience concerns and assists in resolving issues
• Attends to audiences with injuries – both life threatening and non-life threatening
• Assists House Management in evacuating the theater and lobby spaces.

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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House Department: House Assistant

The House Department of The Tennessee Performing Arts Center is hiring for the part-time position of House Assistant. The position provides operational and event support on labor-intensive projects as well as basic tasks. Night and weekend work expected.

Primary duties and responsibilities

  1. Park buses for educational performances for TPAC and Rental Clients
  2. Prepare theaters and/ or lobby spaces for each event/ performance/ reception
  3. as outlined in production notes or in consultation with the Event Preparations House Manager
  4. Conduct bi-monthly department inventory and suggest equipment repair or replacement
  5. to the Senior House Manager
    • Inform the Senior House Manager of low inventories or damaged items
    • Assist in restocking inventory
  6. Assist in yearly inventory of TPAC radios
  7. Organize lost and found inventory and assist in the distribution, as needed
  8. Keep storage spaces in good condition (neat/ clean/ stocked)

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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House Department: Usher

TPAC’s House Department is accepting applications for Ushers positions during the 2016-17 production season. Day, night and weekend availability is needed. We are looking for people who have experience in customer service, who enjoy the camaraderie found within the arts and are excited to work within a professional company. Interested applicants should apply no later than Friday July 8th with interviews held one day only Wednesday July 13th. Hours vary and depend on the number of scheduled events. Trainings are Wednesday, July 19, Monday July 25 and continue through August and September.


Responsibilities:
1. Collectively prepare attending audiences in a welcoming manner by giving directions, assisting with seating, providing programs (if applicable), observing and attending to audience needs
2. Count audiences in attendance when needed
3. Report various audience issues to the proper House/ Floor Manager
4. Assist House or Floor Management with audience injuries (life threatening or non-life threatening)
5. Assist House and Floor Management in evacuating audiences from theaters or lobby spaces

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Human Resources: HR & Payroll Coordinator

Department: Business

Reports To: Sr. Manager of Human Resources

PRIMARY DUTIES AND RESPONSIBILITIES

Process bi-weekly payroll for both full time & part time employees; specific payroll and related duties include:

  • Enter new hire employee paperwork, payroll changes and payroll action forms
  • Upload department payrolls into ADP using Excel
  • Communicate with department supervisors on any payroll changes (i.e. processing date changes, new hire paperwork status, etc.
  • Ensure all pay stubs are received from ADP courier
  • Enter payroll dollar amounts into TPAC’s Cash Balance Register and notifying accounting if the balance is not sufficient to cover payroll
  • Submit monthly employment statistics (i.e. hours worked, number of employees paid) to U.S. Department of Labor when required
  • Create and post payroll journal entries directly into TPAC’s accounting package
  • Verify all correspondence received from ADP dealing with bank deposits/withdrawals are occurring on a timely basis.
  • Provide employment information and narratives to auditors during TPAC’s end of year audit
  • Payroll reclassification journal entry preparation & entry TPAC’s accounting package

Human Resources duties include:

  • Update employee information
    • HR database
    • TPAC directories
    • Intranet
  • Respond to requests for employee information and verification (from Department of Labor, Social Security Administration, State Human Services departments, Metro Development and Housing, Banks and other places of employment.)
  • Complete background checks
  • New employee requests
    • Facilitate job posting as necessary
  • Coordinate employee IT training and maintain completion records
  • Compliance
    • Order employment posters
    • Ensure that updated posters are displayed
    • Ensure current document usage for (I-9, W-4, PAF, Direct deposit forms etc.)
  • Benefits
    • Aid with enrollment
    • Monthly reconciliations
    • Request payments (prepare PO for approval)
    • Answer basic employee questions
    • Schedule enrollment meetings annually
  • Forms & Documentation
    • Request/maintain benefits materials
    • Keep forms on intranet current
    • Process all resumes and applications submitted 
  • Monthly Employee Events
    • Plan and implement employee events with Executive Assistants
    • Star Performer Award
      • Select Star Performer Award winner; prepare certificate/plaque
      • Request payment of Star Performer check (prepare PO for approval)
  • Wellness Initiatives
    • Coordinate annual wellness initiatives (e.g., biometric screening)
    • Coordination of wellness activities and learning opportunities (e.g., WalkPAC/other challenges and lunch-n-learns, etc.)
    • Coordinate annual flu shots with vendor & staff
  • Employee Parking
    • Coordinate with employee & parking company new employee set up
    • Reconcile monthly billing
    • Request payment (prepare PO for approval)
    • Distribute passes monthly
    • Handle parking tickets as necessary
  • Work Comp
    • Point person for annual work comp audit
  • Service Pins
    • Maintain eligibility records
  • Company vehicle
    • Update approved company driver’s list as necessary
    • Verify MVR, communicate with supervisors and employee

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties. 

QUALIFICATION REQUIREMENTS:

Experience Required

Associate's degree and two years related experience and/or training; or equivalent combination of education and experience.  ADP payroll experience and/or HR generalist experience is strongly preferred.  Employee Navigator experience is a plus.

Skills and Knowledge Required

  1. Effective organizational skills.
  2. Excellent communication skills (verbal & written).
  3. Proficient in Microsoft Word & Excel.
  4. ADP Pay eXpert and WorkforceNow

Contact Information and Procedure:

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Marketing: Director of Marketing and Communication

JOB TITLE:           Director of Marketing and Communication
EXEMPT:              Yes    
DEPARTMENT:     Marketing
REPORTS TO:       Chief Operating Officer

GOAL

The Senior Director of Marketing and Communication oversees all marketing, communications, and branding initiatives of the Tennessee Performing Arts Center (TPAC) – including public relations and group sales – helps  fulfill sponsorship expectations, and positions the center as a respected leader in the arts community and the industry.

OBJECTIVES

  1. Sustain and uphold the vision and standard of excellence for TPAC’s brand which is integrated throughout the organization.
  2. Drive revenue goals:
    1. Increase the Broadway series subscription base to a competitive and fiscally sound level, tied to specific annual goals. 
    2. Increase Group Sales business, tied to specific annual goals – including new business development.
    3. Meet or exceed budgeted goals for TPAC Presents and WMA Concerts.
    4. Help to identify possible sponsorship opportunities.
  1. Develop and manage department budgets for areas of oversight, meeting or exceeding their respective goals.    
  2. Develop key data points to track and evaluate for decision support and strategies for marketing to support annual goals and long-term growth.
  3. Control marketing actions to influence outcomes, using maximum efficiency of marketing dollars and key data to drive strategies.
  4. Consistently challenge strategies to overcome inevitable obstacles. Identify and leverage assets.
  5. Work closely with Development to help secure sponsorship dollars for Programming and Education.
  6. Integrate marketing initiatives and programs with other key departments such as Box Office, Education, Programming, Event Services, Food & Beverage, etc.
  7. Support, within our means, the marketing efforts of our resident companies and rental clients.  Help foster a culture for this support within your areas of oversight:  “When they do well, we do well.”

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Is a member of the TPAC senior management team, maintains close and supportive relationships with other key department heads, and attends regularly scheduled team meetings
  2. Directly supervises five employees in the Marketing & Communication departments. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  3. Supervises the following:
    1. Director of Communication and Public Relations
    2. Marketing Manager – Broadway
    3. Marketing Manager – Concerts & Special Events
    4. Group Sales Manager  
    5. Creative Services Director
  4. Manages the Communication and Community Relations Department.
  5. Manages telemarketing campaign with outside vendor (when applicable).

MARKETING:

  1. Consults on all internal communication issues and initiatives to assure consistency and quality branding of TPAC facilities and programs.
  2. Develops, oversees, and manages the budgets for the Marketing, Communications, and Group Sales departments meeting or exceeding budgeted goals. 
  3. Oversees the development and approval of all marketing campaign strategies, media buys, promotional plans, new media initiatives, and budgets for each TPAC/War Memorial presented and/or co-presented program including subscription campaigns, group sales, and single ticket campaigns. Assists with the design and production of various marketing pieces to support sales and promotional activities. 
  4. Provides marketing analysis of sales levels to date, marketing campaign success levels, and success in reaching new audiences.  Is a lead member of the RMA team.
  5. Develops and oversees project schedules for all major marketing activities and projects.
  6. Oversees the TPAC website as a support tool for ticket sales, rental client business, and donations.
  7. Oversees the Creative Services (graphic design) department, coordinating with other departments to serve their needs.  Balance the scheduling to support this.
  8. Helps develop initiatives with appropriate technical resources and support to grow, cultivate, research, and manipulate the database as needed.
  9. Works closely with Senior Vice President of Programming and Sales and Senior Director of Ticketing and Customer Service to maximize revenue and volume of ticket sales using the revenue management application.   Advise CEO of any major insights or changes.
  10. Assists TPAC Resident Companies (Nashville Ballet, Nashville Opera, Nashville Repertory Theatre) with general marketing synergies.
  11. Works closely with the Senior Director of Ticketing and Customer Service to create a cross-departmental patron services team to help enhance TPAC patron services including ticketing, concessions, and house programs so that they are in alignment with our branding as well as meeting budgeted goals.  
  12. Manages the Director of Communications & Public Relations for synergy and excellence in branding.  This includes, but is not limited to input on publications needed for TPAC (Spotlight digital magazine, newsletters, etcetera.). 
  13. Oversees the TPAC Ad Agency.
  14. Assists in the handling of customer inquiries and complaints.

SPONSORSHIPS:

  1. Serves as member of the sponsorship team working in conjunction with the Chief Executive Officer, Chief Operating Officer, V.P. of Development and others for the procurement of sponsorships for TPAC. 
  2. Helps prepare sales materials for prospective sponsors.
  3. Assists in the negotiations of sponsorship agreements.
  4. Coordinates marketing activities related to sponsorship fulfillment for TPAC, including regulation of all marketing materials for correct logos and listings as agreed upon in sponsorship contracts. 
  5. Participates in the process of securing sponsorship renewals.

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

Bachelor's degree (B. A.) from four ‑year college or university; and at least 10 years related experience and/or training; or equivalent combination of education and experience.

Skills and Knowledge Required

  1. Excellent leadership skills and ability to work in a team setting.
  2. Strong team leadership skills to work effectively with staff in various departments to coordinate company communications, public relations efforts, and fulfillment of sponsorships.
  3. Highly developed written and verbal communication skills  and the ability to interact successfully with established and potential sponsors and business and community contacts.
  4. Organizational, supervisory, and human relations skills
  5. Strong fiscal management skills
  6. Strong computer skills, especially presentation development, spreadsheet software to produce proposals, contracts and sales materials and to track sponsorship fulfillment. Computer operations and knowledge of Microsoft Office Suite.  Tessitura is an advantage.
  7. Strong understanding of advertising, design layout, and printing processes.
  8. The ability to analyze complex financial, legal, and market research data. Must be able to understand and develop intricate calculations for discounts, commissions, and profit/loss evaluations for individual shows and subscription programs.
  9. Excellent interpersonal skills to respond promptly and effectively to complaints from subscribers, ticket holders, resident companies, and licensees.

Contact Information and Procedure:

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Marketing: Graphic Design Internship

The Graphic Design Intern assists in the creation of print and electronic advertising for shows at TPAC and War Memorial Auditorium, educational and cultural programming, and fund raising initiatives. Standard hours of operation are 9:00 a.m. to 5:00 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual’s availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation: TPAC internships are unpaid, however, parking expenses will be reimbursed. (Receipts for parking are necessary for reimbursement.) Free parking is also available at Nissan Stadium with a pass from the Nashville Downtown Partnership.

Responsibilities: The Graphic Design Intern will assist the Creative Services Director in day-to-day job duties. This includes, but is not limited to: assistance with the design and layout of TPAC and War Memorial Auditorium publications; special programming and event materials; production of print advertising for shows such as ads, flyers, postcards, posters, and other signage; and creation of electronic projects such as e-blast images and web graphics.

Qualifications: Must be a junior or senior-level college student majoring in Graphic Design. Candidate must be skilled in the use of Adobe Creative Cloud software (Photoshop, InDesign, and Illustrator). Graphic Design Interns are equipped in the Creative Services office with a Mac Pro running Adobe CC on a 27" widescreen HD display.

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC Creative Services
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Marketing: Digital Video Internship

The Digital Video Intern assists in the creation and distribution of original content and other assets for TPAC, the HCA/TriStar Broadway at TPAC Season, and special TPAC Presents programs. Standard hours of operation are 9:00 a.m. to 5:00 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual's availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation: TPAC internships are unpaid, however, they are enriching experiences and great opportunities for networking. Parking expenses up to $10/day will be reimbursed. (Please note that receipts for parking are necessary for reimbursement.)

Responsibilities: The Digital Video Intern will assist the Digital Content Manager in day-to-day job duties. This includes, but is not limited to: assistance with the creation of original content, localization of various event medias, and management of TPAC video content archive.

Qualifications: Candidate must be proficient in the use of popular NLE software. Currently, Digital Video Interns are equipped with a Quad-Core Mac Pro running OSX 10.8 and Adobe CS5.5.

To apply: Please submit a resume and references to jobs@tpac.org .

Please, NO phone calls.

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Marketing: Graphic Design Internship

The Graphic Design Intern assists in the creation of print and electronic advertising for shows at TPAC and War Memorial Auditorium, educational and cultural programming, and fund raising initiatives. Standard hours of operation are 9:00 a.m. to 5:00 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual’s availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation: TPAC internships are unpaid, however, parking expenses will be reimbursed. (Receipts for parking are necessary for reimbursement.) Free parking is also available at Nissan Stadium with a pass from the Nashville Downtown Partnership.

Responsibilities: The Graphic Design Intern will assist the Creative Services Director in day-to-day job duties. This includes, but is not limited to: assistance with the design and layout of TPAC and War Memorial Auditorium publications; special programming and event materials; production of print advertising for shows such as ads, flyers, postcards, posters, and other signage; and creation of electronic projects such as e-blast images and web graphics.

Qualifications: Must be a junior or senior-level college student majoring in Graphic Design. Candidate must be skilled in the use of Adobe Creative Cloud software (Photoshop, InDesign, and Illustrator). Graphic Design Interns are equipped in the Creative Services office with a Mac Pro running Adobe CC on a 27" widescreen HD display.

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC Creative Services
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Marketing: General Marketing Internship


The Marketing Intern supports the efficiency of the marketing department at TPAC, working with various members of the Marketing Department to keep day-to-day operations on track. Overall goals are to brand TPAC as a leader in the arts community and drive ticket sales to meet operational budgets for the organization.

Responsibilities: Provides phone coverage at the front desk for TPAC's Office Manager on Friday from 11:30-noon and 2 p.m.-3 p.m. Also serves as full-time coverage when the Office Manager is out of the office. Supports the Marketing Assistant in almost all areas of maintenance: upkeep of season and show brochures, setting up the marketing table and panel for performances, newspaper tearsheets for settlement, contacting and filing for all donation requests, delivery and distribution of Center Stage magazine, delivery of show posters throughout the season, filing of institutional comp ticket records. Fulfills donation requests as approved by management. Helps marketing staff issue tickets that are approved for promotional, trade, sponsorship and institutional purposes. Updates comp ticket reports for each show under the supervision of the Broadway Marketing Manager. Assists the Broadway Marketing Manager in promotional events. Assists the Marketing Assistant in maintaining the general marketing email inbox and TPAC website maintenance. Assists in ongoing research projects for the TPAC Marketing department by compiling the data from various survey projects and register-to-win boxes, etc.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualification Requirements: No prior experience is necessary, but preferably the applicant has an interest in advertising, marketing, communications, or business management.

Skills and Knowledge Required

1. Proficient in Microsoft Office software including Word, Excel and PowerPoint. HTML skills (for the creation of e-marketing campaigns) also desired.
2. Excellent written and verbal communication skills.
3. Must be able to manage several projects at once. Organization is key!

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC
Attn: Marketing
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Marketing: Public Relations Internship


The Public Relations Intern supports the efficiency of the Marketing and Communications department at TPAC, working with various communications staff members to keep day-to-day operations of the Broadway season and performances on track. Overall goals are to publicize TPAC as a leader in the arts community and drive ticket sales to meet operational budgets for the organization.


Responsibilities: Supports the Manager of Public Relations and Community Outreach with implementing public relations strategies for the Broadway series and specials as well as the Viva Broadway/Bravo TPAC initiative. This includes but is not limited to: contributing to creating the PR plan for each Broadway show and special, crafting social media content, assisting during the preparation of opening night, helping set up during press events and Bravo TPAC events, continue ongoing social media research projects, delivering show posters to various locations, and logging press hits.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualification Requirements: The applicant should have an interest in public relations, communications, and media relations; with at least one year of secondary education focused on these fields of study.


Skills and Knowledge Required
1. Proficient in Microsoft Office software including Word, Excel, and familiarity with social platforms.
2. Excellent written and verbal communication skills.
3. Must be able to manage several projects at once.
4. Ability to speak Spanish is not required but desired.

While this is an unpaid position, TPAC does provide parking for interns.

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC
Attn: Marketing
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Marketing: War Memorial Auditorium Marketing Internship


Responsibilities: War Memorial Auditorium Concerts

  • Assist with the marketing of War Memorial Presented Shows & Events
    o   Poster distribution
    o   Social Media posts
    o   Facebook ad management
    o   Grassroots marketing duties
    o   Helps issue tickets that are approved for promotional, trade, sponsorship and institutional purposes.
  • War Memorial Street Team
    o   Gather students from colleges and universities around the Nashville area
    o   Manage distribution of materials
    o   Arrange promotions and discounts
    o   Assist in printing and controlling Street Team materials
    o   Provide contact to representatives at schools for street team members
  • Concert Research
    o   Research bands/acts to consider for War Memorial Auditorium using Pollstar, relevant publications and other current market readings
    o   Communicate with War Memorial Auditorium Talent Buyer on shows and give thoughtful input on offers being submitted
    o   Research of upcoming acts and tours
    o   Continuous research and input from music industry media outlets
  • Day of Show Assistance
    o   Be available to assist with DOS duties, depending on the show
    o   Assist with Attic Sessions
    o   Run errands for event manager

Required Skills

  • Proficient in Microsoft Office software including Word, Excel and PowerPoint
  • Excellent written and verbal communication skills
  • Must be able to manage several projects at once
  • Knowledge of current music industry
  • Social media savvy including Facebook, Twitter, Instagram    
  • Flexible availability and able to work some show nights
While this is an unpaid position, TPAC does provide parking for interns.

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC
Attn: Marketing
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Technical: Event Technical Director

JOB TITLE:               Event Technical Director
EXEMPT:                   No
DEPARTMENT:        Technical
REPORTS TO:          Technical Director

GOAL

Basic managerial element for staging productions, and for maintaining a safe & clean work environment within the 4 TPAC theaters and support areas

OBJECTIVES

  1. Managing productions on the stages.
  2. Produce labor & equipment billing and accounting for all productions.
  3. Maintaining all equipment and facilities.

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Coordinate event details with client and other TPAC staff to include but not limited to schedule (load-in, run, load-out), equipment inventory and use, event technical staffing, special client requests and issues.
  2. Perform event-related department head responsibilities that may include stage management, lighting, audio, carpentry, or other required areas of support.
  3. Prepare event billing that accounts for labor and equipment charges; prepare other post-event reports.
  4. Maintain technical equipment and facilities.
  5. Assume crowd control and/or evacuation responsibility during emergencies in consultation with House Manager, building security and local authorities.
  6. Using TPAC policies and procedures, local life safety codes and common sense as a basis, ensure the safety of the client, their guests and staff by taking proactive steps to identify and cure potential risks.

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

High school diploma or general education degree (GED); and 2 to 3 years related experience and/or training; or equivalent combination of education and experience.

Skills and Knowledge Required

  1. In-depth knowledge of theatrical systems & equipment (i.e. electrical, audio, carpentry, rigging…)
  2. Having managerial and communication abilities for interpersonal relationships with clients, various depts., full and part –time technical staff members
  3. Computer knowledge of various software ( i.e. Excel, Word, CAD…)

Contact Information and Procedure:

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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505 Deaderick Street, Nashville, TN 37243 | MAILING ADDRESS: P.O. Box 190660, Nashville, TN 37219 | PHONE: 615-782-4000 | FAX: 615-782-4001
PRIVACY POLICY | TERMS OF USE

FOR TICKETS: Calendar | 877-216-7540 | TPAC Box Office Downtown | Group Sales

Artists, schedules and show titles are subject to change.
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