Tennessee Performing Arts Center
showsabouteducationsupportFacilities and RentalsVisiting and FAQs

  About TPAC
  General Information
  How to Buy Tickets
  Sponsors
  Media Room
  Board of Directors
  Annual Report
  Employment
  TPAC Publications & Mailing Lists
  Resident Companies
  RSS Feed
  Contact Us

 
Home > About TPAC > Employment

TPAC EMPLOYMENT AND INTERNSHIP OPPORTUNITIES

Event Services
Event Services Manager

Food and Beverage
Part-Time Bartenders
Part-Time Café Workers
Part-Time Shift Supervisors

House Department
Floor Manager
House Assistant
Usher

Information Technology
Web Services Intern

Marketing
Group Sales Assistant - Part Time
Marketing Manager
Digital Video Internship
Graphic Design Internship
Marketing Internship
Public Relations Internship
War Memorial Auditorium Marketing Internship

Programming
Director of Programming


© 2017 Tennessee Performing Arts Center Management Corporation



Event Services: Event Services Manager

JOB TITLE:            Event Services Manager
EXEMPT:               Yes                      
DEPARTMENT:      Event Services
REPORTS TO:       Director of Event Services

GOAL AND POSITION OVERVIEW

The Event Services Department strives to represent TPAC as the "Gold Standard" within the performing arts and public assembly/facility management industry through uncompromised work ethic and outstanding performance.

The Event Services Manager functions as an Event Manager under the supervision of and in coordination with the Director of Event Services.  The Event Services Manager is required to help develop, schedule, coordinate & effectively communicate the needs of all events; including internal TPAC and WMAP programming, TPAC Resident Companies, State and rental clients. 

OBJECTIVES

  1. To serve as a liaison between venue, clients and outside vendors; maintaining TPAC’s reputation of having the most knowledgeable and customer-friendly event staff.
  2. Effectively interface with all internal departments to disseminate information integral to the successful implementation of events.  In conjunction with the Programming and Sales team, works collectively to fine-tune, define, and upgrade the types of services offered by TPAC.
  3. Maintain accurate and up-to-date records for all events, including Artifax entry, event-specific advance information, data entry, settlement and billing for Finance Department, as well as information required for industry reporting.

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Serves as Event Manager for all types of events including TPAC and WMA Presents, Resident Groups, Broadway, State, Rental and various other events.
  2. Thinks independently and critically.  Makes competent and timely decisions in the best interest of all concerned while addressing TPAC, State and local laws, policies, and procedures. 
  3. Must possess a “can do” service attitude, consistently providing excellent customer service to every client, while maintaining the highest level of professionalism. Must also possess strong leadership and communication skills, must be detail-oriented, and able to multi-task.
  4. Maintains complete and up-to-date event files, records & databases.  Work closely with Programming and Sales to monitor contract compliance, music licensing, applicable taxes, and/or permits.  Reports any variance or potential non-compliance to Director of Event Services in a timely manner. 
  5. Assists in the processing of event records and rental activity reports for performance licensing agencies (ASCAP, SECAC, and BMI), state revenue authorities, and various internal departments.
  6. Has a working knowledge of deal structures and supports their fulfillment at the time of settlement and or final billing.  Issues invoices, as needed. Administers and/or supervises settlements as required, including handling large sums of money. 
  7. Able to regularly work nights and weekends.
  8. Able to work at a computer for several hours at a time
  9. Able to stand for long periods of time.
  10. Performs specific tasks as assigned by the Director of Event Services based on departmental needs.

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

Bachelor’s degree from four-year College or University; or two to five years related experience and/or training; or equivalent combination of education and experience. A minimum of 4 years Event Management or Production experience.

Skills and Knowledge Required

  1. Knowledge of computer operations, including Microsoft Office programs.
    • Some knowledge of Visio is a plus.
  2. Interpersonal skills
  3. Mastery of details
  4. Written and verbal communications
  5. Customer services orientation skills
  6. Ability to maintain a team work approach
  7. Strong production or event background.

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

BACK TO TOP



Food and Beverage: Part-Time Bartenders

The Tennessee Performing Arts Center is hiring part-time, non-exempt bartenders who will represent TPAC in a timely, positive, friendly, and courteous manner to any and all patrons who visit a TPAC beverage serving station.

Primary duties and responsibilities:
• Staff TPAC events & receptions as directed by F & B management. Shifts consist of night and weekend hours primarily, with some weekday shifts.
• Bar set-up and breakdown of sales locations including, but not limited to, stable and mobile bars.
• Clean and properly stock of all pertinent areas.
• Sell and complete proper money exchange with customers.
• Complete all issued inventory control reports.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualifications:
Experience Required

• Previous bartending experience
• Previous cash-handling experience
• Valid ABC card
• Bartender/beverage training

Skills and Knowledge Required
• Strong customer service skills.
• Basic math and writing skills.
• Ability to handle a stressful environment
• Strong verbal skills

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

BACK TO TOP



Food and Beverage: Part-Time Café Workers

The Tennessee Performing Arts Center is hiring timely, positive, friendly, and courteous café workers for part-time, non-exempt positions.

Primary duties and responsibilities:

  • Staff TPAC events & receptions as directed by Food and Beverage management.  Shifts consist of night and weekend times primarily with some weekday shifts.
  • Effectively set-up and breakdown sales locations including, but not limited to, Café, water cart, mobile sales points & merchandise.
  • Clean and properly stock of all pertinent areas.
  • Complete proper money exchange with customers, consistent with policies of the F&B and Business departments.
  • Complete all issued inventory control reports.

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.                           

Qualifications:

Experience Required:

  • Previous cash handling experience
  • Prior customer service experience

Skills and Knowledge Required:

  • Strong customer service skills
  • Basic math and writing skills
  • Strong verbal skills
  • Ability to handle a stressful environment

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

BACK TO TOP



Food and Beverage: Part-Time Shift Supervisors

The Tennessee Performing Arts Center seeks part-time shift supervisors to provide efficient, courteous and timely service to Bar and Cafe Patrons by supporting the hourly staff during show time hours.

OBJECTIVES

  1. To assist the F&B Management Team in the show time operations by being a position of leadership and oversight of PT staff.
  2. To help hourly staff with nightly special offerings, set up & tear down and bank reconciliation.
  3. To be a reliable, dependable and trustworthy staff member to raise the level of patron services within the TPAC F&B department.

 
PRIMARY DUTIES AND RESPONSIBILITIES

  1. Confirming distribution and stocking of work areas.
  2. Set up & supervision of event sales locations.
  3. Overseeing the distribution banks at the start of the shift.
  4. Helping to close and balance all sales locations & complete reporting and deposit records nightly.
  5. Assist in training of employees as well as helping employees adjust to changes in the department.
  6. Advertises for operation by walking lobby with “all drinks allowed in theater” sign or other such promotional needs.
  7. Assists with outside vendor or local sales at merchandise locations.
  8. Helps Management keep track of stock for ordering needs, reporting low quantities before running out.
  9. Coordinates cleaning with F&B inventory manager to a clean working area for all concessions employees.
  10. Works with other departments as needed for set up and staffing of in house receptions and events.
  11. Take a primary responsibility role, along with Food and Beverage Inventory Manager in ensuring all sales locations are stocked and ready for shows, including WMA.
  12. When not working show hours assist in catering, cleaning, and organization of F&B spaces.

 

The above listed duties are not all inclusive.  This position is is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

High School Diploma or GED; and 2-3 years of related experience or training; equivalent of education and experience.

Skills and Knowledge Required

1.  Knowledge of basic Tennessee liquor laws and regulations. ABC card with Bar skills.
2.  Strong customer service skills with the ability to supervise staff.
3.  Working knowledge of Microsoft Excel and Word

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

BACK TO TOP



House Department: Floor Manager


The part-time position of Floor Manager serves as an interim House Manager on assigned events. Qualified applicants will have experience supervising staffs of 20 or more, have experience in customer service, and have general knowledge in the functions of front of house or backstage in the performing arts. Hours vary and depend on the number of scheduled events. The Senior House Manger seeks: 1) individuals with availability Monday thru Friday until 5:00pm; and 2) individuals with experience in crowd control and concert management.

General Responsibilities
• Directly supervises event usher crews in assigning positions, monitoring hours and reporting on job performance, as needed
• Communicates with the Event TD in opening the theater, timing the event and completing post-show event paperwork.
• Addresses audience concerns and assists in resolving issues
• Attends to audiences with injuries – both life threatening and non-life threatening
• Assists House Management in evacuating the theater and lobby spaces.

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

BACK TO TOP



House Department: House Assistant

The House Department of The Tennessee Performing Arts Center is hiring for the part-time position of House Assistant. The position provides operational and event support on labor-intensive projects as well as basic tasks. Night and weekend work expected.

Primary duties and responsibilities

  1. Park buses for educational performances for TPAC and Rental Clients
  2. Prepare theaters and/ or lobby spaces for each event/ performance/ reception
  3. as outlined in production notes or in consultation with the Event Preparations House Manager
  4. Conduct bi-monthly department inventory and suggest equipment repair or replacement
  5. to the Senior House Manager
    • Inform the Senior House Manager of low inventories or damaged items
    • Assist in restocking inventory
  6. Assist in yearly inventory of TPAC radios
  7. Organize lost and found inventory and assist in the distribution, as needed
  8. Keep storage spaces in good condition (neat/ clean/ stocked)

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

BACK TO TOP



House Department: Usher


POST-HOLIDAY PART-TIME HELP NEEDED! TPAC’s House Department is interviewing people who have experience in customer service, who enjoy the camaraderie found within the arts and excited to work within a professional company. Day, night and weekend availability is needed. For employment in January:

  • 35 open positions
  • Applications accepted by December 9th
  • Interviews are Wednesday, January 4th
  • Mandatory trainings begin January 9th, and the week of January 21st to 29th.

Responsibilities:

  1. Collectively prepare attending audiences in a welcoming manner by giving directions, assisting with seating, providing programs (if applicable), observing and attending to audience needs
  2. Count audiences in attendance when needed
  3. Report various audience issues to the proper House/ Floor Manager
  4. Assist House or Floor Management with audience injuries (life threatening or non-life threatening)
  5. Assist House and Floor Management in evacuating audiences from theaters or lobby spaces

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

BACK TO TOP



Information Technology: Web Services Intern

The Web Services Intern will assist with improvements for TPAC and War Memorial Auditorium websites. Standard hours of operation are 8:30 a.m. to 5:30 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual’s availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation:
TPAC internships are unpaid, however, parking expenses will be reimbursed. (Receipts for parking are necessary for reimbursement.) Free parking is also available at Nissan Stadium with a pass from the Nashville Downtown Partnership.

Responsibilities:
The Web Services Intern will assist the Web Services Manager in day-to-day job duties. Tasks will include:

  • Improvements to TPAC.org and WMARocks.com
  • Improve and perfect the design our HTML E-Mail marketing campaigns
  • Assistance ensuring complete and accurate information is displayed on TPAC’s websites
  • Assistance with upcoming projects such as migrating our site to a content management system.

Qualifications:
Must be a junior or senior-level college student majoring in Web Design, Web Development, or Computer Science.  Candidate must be skilled in the use of Adobe Creative Cloud software (Dreamweaver, Photoshop, InDesign, and Illustrator). Candidate must have working knowledge of HTML, CSS, Javascript, and server-side scripting such as PHP or ASP.Net.  Web Services Interns are equipped in the Information Technology office with a Macbook Pro running Adobe CC.

Contact Information and Procedure:

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

BACK TO TOP



Marketing: Group Sales Assitant - Part Time

JOB TITLE:                 Group Sales Assistant  - Part Time
EXEMPT:                     No
DEPARTMENT:           Marketing
REPORTS TO:             Group Sales Manager 

GOAL

The Group Sales Assistant provides efficient, courteous and accurate customer service to all groups attending TPAC, thereby increasing group ticket sales. 

OBJECTIVES

  1. Helps the Group Sales Manager maintain and grow a Group Sales program that contributes net profits to TPAC’s annual operating budget.
  2. Maintains a positive, friendly attitude with all customers and clients. Makes Group Sales clients’ experiences at the theatre as enjoyable, efficient and easy as possible. Maintains a personable and professional working relationship with all group clients. Cultivates and maintains the personal touch with group leaders.
  3. Researches and explores potential new group ticket buyers for Broadway, TPAC Presents, WMA Presents, Rentals, and the Nashville Repertory Theatre.
  4. Assists as an event planner, as needed, for Group Sales receptions and events.

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Answers incoming calls from the Group Sales phone line and provides follow-up for voice mails as needed.
  2. Responds to incoming emails from the Group Sales inbox.
  3. Provides customer service, reserves group tickets, and reconciles orders for each group client that calls, emails, or purchases in person.
  4. Fosters and manages relationships with group accounts concerning reservations, adherence to policies, seat assignments and collection of money.
  5. Maintains security of all confidential client information regarding payment.
  6. Assists the Group Sales Manager during season announcement event and reserves group orders onsite that evening.
  7. Assists in the organization and execution of Group Sales events, including Q&A sessions, workshops, receptions, and corporate or student benefits fairs.
  8. Organizes and updates all Group client data within Tessitura. Adds all new CVC and Tourism leads in a timely manner and updates information accordingly.
  9. Assists the Group Sales Manager with brainstorming and designing sales strategies for individual show campaigns.
  10. Researches, identifies and solicits corporations and various organizations or associations for group orders on an as-needed basis.
  11. Assists the Group Sales Manager, when needed, in the production of printed group sales materials.
  12. Assists Group Sales Manager in the distribution of bus parking passes to various group leaders.
  13. Periodically checks all group sales pages on the TPAC website to ensure all information is displayed accurately.
  14. Monitor incoming online group orders to ensure orders are processed correctly, and policies are adhered to, especially in regards to scalpers.
  15. Assists in various group sales duties as needed. Cross training for standard Box Office procedures may be necessary.
  16. Acts as primary point of contact for Group Sales when Group Sales Manager is out of the office to prevent any interruptions in customer service and sales.

The duties listed above are not all inclusive. This position is expected to perform other work-related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS

Experience Required

Bachelor's degree from four‑year college or university; and one to three years related experience and/or training in sales and/or ticketing; or equivalent combination of education and experience.

Skills and Knowledge Required

  1. Computer operations, including solid working knowledge of Microsoft Office programs, with special emphasis on Excel
  2. Tessitura computer system skills
  3. Background in sales recommended.
  4. Good verbal and written communication
  5. Good customer service skills. Patience in placing seat locations.
  6. Knowledge of general Nashville activities outside of the organization.
  7. Organizational and people skills.
  8. Ability to multi-task and work effectively with various clients.

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

BACK TO TOP



Marketing: Marketing Manager

JOB TITLE:            Marketing Manager
EXEMPT:               Yes    
DEPARTMENT:      Marketing
REPORTS TO:        Sr. Director of Marketing & Communication

GOAL

The Marketing Manager oversees the marketing and branding initiatives for assigned TPAC performances, including the Broadway Series, to ensure that both season and single ticket sales goals are reached to support the operating budget of the Tennessee Performing Arts Center. Also oversees the marketing and branding initiatives for assigned various TPAC Presents concerts, as assigned.  

OBJECTIVES

  1. Increase the Broadway Series subscription base to a competitive, and fiscally sound, level.
  2. Encourage single ticket sales for Broadway and other TPAC programming
  3. Commit to excellence when positioning the Broadway, as well as the TPAC brands.
  4. Control marketing actions to influence outcomes, using maximum efficiency of marketing dollars.
  5. Foster a strong partnership between TPAC and the touring productions
  6. Support institutional initiatives (ie, Sponsorships, TPAC Education, TPAC Institution, etc.) through advertising and promotional support.
  7. Integrate marketing initiatives and programs with other key departments such as communication, box office, education, event services, concessions, etc.
  8. Serve as an integral member of a collaborative marketing team and offer input on TPAC communication needs as required.
  9. Coordinate all TPAC branding and institutional inititives through marketing efforts and events.

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Develops comprehensive marketing strategies, promotional plans and budgets for assigned programs with a primary focus on each Broadway Series show, subscription campaigns. Serves as primary liaison with show press agents.  Assists with the design and production of various marketing pieces to support sales and promotional activities.  Provides necessary information to Tessitura, the TPAC Box Office, and other key staff. 
  2. Leverages media buying/analysis expertise to develop comprehensive advertising campaigns.  Schedules, secures and supervises print/Broadcast/online media buys for all assigned productions;  coordinates localization of TV and radio spots, and design, production and trafficking of print ads; prepares advertising settlements; secures final approval from tour representatives on advertising settlements.
  3. Serves as point person for complimentary ticket requests for assigned shows, including marketing and promotional comps.
  4. Works in conjunction with the Chief Operating Officer to ensure that institutional and sponsorship marketing initiatives are represented correctly in each assigned media plan. TPAC and sponsorship logos are included in collateral materials, press releases, media and promotions as outlined in sponsorship contracts.
  5. Secures and executes media sponsorships/partnerships (print, TV, radio, etc.) for assigned shows.
  6. Plans, coordinates and implements special promotional activities tied to programming (i.e. Broadway Season Announcement Party) and public on sale events as needed.
  7. Works with team to be an active voice on organization’s social media outlets
  8. In conjunction with the Concert and Special Events Manager, supervises the Marketing and Communication Assistant position, conducting weekly meetings to validate work and determine status.
  9. Works with team to develop and implement both the season renewal and acquistions campaign for the Broadway Series including the production of collateral materials, staff/volunteer projects, and direct mail components for TPAC Subscriber Services.
  10. Oversees all direct mail operations for the marketing department that involve the bulk mail and business reply permits, postage, postal regulations, internal coding, etc.
  11. Assists in the handling of customer inquiries and complaints.
  12. Has a thorough and complete understanding of each budget of oversight; how it works, how any revenue streams are comprised and how they are tied to connected expenses, and the impact they all have on the company budget.
  13. Create an accurate annual budget for the programs supervised.
  14. Maintain/oversee budget in a fiscally responsible manner.
    1. Manage this process with direct report and monitor status.
    2. Monitor daily any revenue pieces through appropriate reports
    3. Monitor daily expenses through POs, payroll approvals and monthly monitoring through thorough review of financials received from the Business Office.
    4. Create all media contracts and IOs associated with the media buy.
    5. Process all bills related to the Broadway series shows, season, and assigned TPAC Presents shows.
  15. Has an awareness of the status of departmental budget at all times allowing timely recognition and reporting of variances (past or present) to the Business Office for proper handling in the re-forecast process.
  16. Notifies supervisor immediately of any impending non-trivial variances (revenues or expenses) as soon as they become apparent.
  17. Reports on results of marketing campaigns, trend analysis, marketing research, and makes recommendations.
  18. Collaborates with RMA team on any dynamic pricing and/or zone changes, etc. Also, implements and liaises all necessary changes.

The above listed duties are not all inclusive.  This position is is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

Bachelor's degree (B. A.) from four‑year college or university; and four or more years related experience and/or training; or equivalent combination of education and experience.

Skills and Knowledge Required:
1.  Computer operations including word processing, excel and design layout
2.  Excellent verbal and written communication
3.  Supervisory skills
4.  Proven expertise in developing and executing integrated marketing communications strategies that successfully meet/exceed campaign goals

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

BACK TO TOP



Marketing: Graphic Design Internship

The Graphic Design Intern assists in the creation of print and electronic advertising for shows at TPAC and War Memorial Auditorium, educational and cultural programming, and fund raising initiatives. Standard hours of operation are 9:00 a.m. to 5:00 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual’s availability and required credit hours.

Compensation: TPAC internships are unpaid, however, parking expenses will be reimbursed. (Receipts for parking are necessary for reimbursement.) Free parking is also available at Nissan Stadium with a pass from the Nashville Downtown Partnership.

Responsibilities: The Graphic Design Intern will assist the Creative Services Director in day-to-day job duties. This includes, but is not limited to: assistance with the design and layout of TPAC and War Memorial Auditorium publications; special programming and event materials; production of print advertising for shows such as ads, flyers, postcards, posters, and other signage; and creation of electronic projects such as e-blast images and web graphics.

Qualifications: Must be a junior or senior-level college student interning to receive college credit for a degree concentrated in Graphic Design. Candidate must be skilled in the use of Adobe Creative Cloud software (Photoshop, InDesign, and Illustrator). Graphic Design Interns are equipped in the Creative Services office with a Mac Pro running Adobe CC on a 27" widescreen HD display.

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC Creative Services
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

BACK TO TOP



Marketing: Digital Video Internship

The Digital Video Intern assists in the creation and distribution of original content and other assets for TPAC, the HCA/TriStar Broadway at TPAC Season, and special TPAC Presents programs. Standard hours of operation are 9:00 a.m. to 5:00 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual's availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation: TPAC internships are unpaid, however, they are enriching experiences and great opportunities for networking. Parking expenses up to $10/day will be reimbursed. (Please note that receipts for parking are necessary for reimbursement.)

Responsibilities: The Digital Video Intern will assist the Digital Content Manager in day-to-day job duties. This includes, but is not limited to: assistance with the creation of original content, localization of various event medias, and management of TPAC video content archive.

Qualifications: Candidate must be proficient in the use of popular NLE software. Currently, Digital Video Interns are equipped with a Quad-Core Mac Pro running OSX 10.8 and Adobe CS5.5.

To apply: Please submit a resume and references to jobs@tpac.org .

Please, NO phone calls.

BACK TO TOP



Marketing: General Marketing Internship


The Marketing Intern supports the efficiency of the marketing department at TPAC, working with various members of the Marketing Department to keep day-to-day operations on track. Overall goals are to brand TPAC as a leader in the arts community and drive ticket sales to meet operational budgets for the organization.

Responsibilities: Provides phone coverage at the front desk for TPAC's Office Manager on Friday from 11:30-noon and 2 p.m.-3 p.m. Also serves as full-time coverage when the Office Manager is out of the office. Supports the Marketing Assistant in almost all areas of maintenance: upkeep of season and show brochures, setting up the marketing table and panel for performances, newspaper tearsheets for settlement, contacting and filing for all donation requests, delivery and distribution of Center Stage magazine, delivery of show posters throughout the season, filing of institutional comp ticket records. Fulfills donation requests as approved by management. Helps marketing staff issue tickets that are approved for promotional, trade, sponsorship and institutional purposes. Updates comp ticket reports for each show under the supervision of the Broadway Marketing Manager. Assists the Broadway Marketing Manager in promotional events. Assists the Marketing Assistant in maintaining the general marketing email inbox and TPAC website maintenance. Assists in ongoing research projects for the TPAC Marketing department by compiling the data from various survey projects and register-to-win boxes, etc.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualification Requirements: No prior experience is necessary, but preferably the applicant has an interest in advertising, marketing, communications, or business management.

Skills and Knowledge Required

1. Proficient in Microsoft Office software including Word, Excel and PowerPoint. HTML skills (for the creation of e-marketing campaigns) also desired.
2. Excellent written and verbal communication skills.
3. Must be able to manage several projects at once. Organization is key!

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC
Attn: Marketing
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

BACK TO TOP



Marketing: Public Relations Internship


The Public Relations Intern supports the efficiency of the Marketing and Communications department at TPAC, working with various communications staff members to keep day-to-day operations of the Broadway season and performances on track. Overall goals are to publicize TPAC as a leader in the arts community and drive ticket sales to meet operational budgets for the organization.


Responsibilities: Supports the Manager of Public Relations and Community Outreach with implementing public relations strategies for the Broadway series and specials as well as the Viva Broadway/Bravo TPAC initiative. This includes but is not limited to: contributing to creating the PR plan for each Broadway show and special, crafting social media content, assisting during the preparation of opening night, helping set up during press events and Bravo TPAC events, continue ongoing social media research projects, delivering show posters to various locations, and logging press hits.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualification Requirements: The applicant should have an interest in public relations, communications, and media relations; with at least one year of secondary education focused on these fields of study.


Skills and Knowledge Required
1. Proficient in Microsoft Office software including Word, Excel, and familiarity with social platforms.
2. Excellent written and verbal communication skills.
3. Must be able to manage several projects at once.
4. Ability to speak Spanish is not required but desired.

While this is an unpaid position, TPAC does provide parking for interns.

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC
Attn: Marketing
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

BACK TO TOP



Marketing: War Memorial Auditorium Marketing Internship


Responsibilities: War Memorial Auditorium Concerts

  • Assist with the marketing of War Memorial Presented Shows & Events
    o   Poster distribution
    o   Social Media posts
    o   Facebook ad management
    o   Grassroots marketing duties
    o   Helps issue tickets that are approved for promotional, trade, sponsorship and institutional purposes.
  • War Memorial Street Team
    o   Gather students from colleges and universities around the Nashville area
    o   Manage distribution of materials
    o   Arrange promotions and discounts
    o   Assist in printing and controlling Street Team materials
    o   Provide contact to representatives at schools for street team members
  • Concert Research
    o   Research bands/acts to consider for War Memorial Auditorium using Pollstar, relevant publications and other current market readings
    o   Communicate with War Memorial Auditorium Talent Buyer on shows and give thoughtful input on offers being submitted
    o   Research of upcoming acts and tours
    o   Continuous research and input from music industry media outlets
  • Day of Show Assistance
    o   Be available to assist with DOS duties, depending on the show
    o   Assist with Attic Sessions
    o   Run errands for event manager

Required Skills

  • Proficient in Microsoft Office software including Word, Excel and PowerPoint
  • Excellent written and verbal communication skills
  • Must be able to manage several projects at once
  • Knowledge of current music industry
  • Social media savvy including Facebook, Twitter, Instagram    
  • Flexible availability and able to work some show nights
While this is an unpaid position, TPAC does provide parking for interns.

To apply: Please submit a resume and references to jobs@tpac.org , or mail/fax to:

TPAC
Attn: Marketing
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

BACK TO TOP



Event Services: Event Services Manager

JOB TITLE:                Director of Programming & Sales
EXEMPT:                    Yes
DEPARTMENT:           Programming
REPORTS TO:            Executive Vice President of Programming & Sales

GOAL

The Programming & Sales Department strives to represent the Tennessee Performing Arts Center (TPAC) and War Memorial Auditorium (WMA) as the "Gold Standard" within the performing arts, concert and public assembly industry through uncompromised work ethic and outstanding performance.  This department is comprised of a sales, concert, and project development team focused on building and sustaining TPAC & WMA’s image, reputation and cache as a top-notch regional performing arts center & music venue that attracts and serves the diversity of the community. 

OBJECTIVES

  1. Working closely with the Programming & Sales team maintain a focus on building and sustaining TPAC’s image, reputation and cache as a top-notch regional performing arts center that attracts and serves multiple demographics while aggressively pursuing means to limit company risk, increase revenues, and working interdepartmentally to meet budget goals.
  2. Collaborating with the SVP of Programming & Sales & the WMA Talent Buyer evaluate, develop and program a variety of concert events/series to build the revenues and brand of WMA as an exciting concert hall.  This includes opportunities for WMA-presented concerts, rental concert series events, new programming initiatives, and festivals with a focus on building a brand that is historic, popular, innovative, and fun.
  3. Cultivate and foster repeat external promoter, artist, agent, and vendors while optimizing opportunities through strong interpersonal communication with promoters, artist managers as well as associations and potential co-pro partners.
  4. Ensure personal & departmental members’ ability to be successful in interfacing with all internal departments, in particular Event Services, Food & Beverage, House, Tech, Marketing & Ticketing, to distribute and disseminate information integral to the successful implementation of events, as well as to fine tune, define and upgrade the types of services and products we offer to be successfully competitive.
  5. Strive for excellence in maintenance of accurate and up-to-date records of all events, expenses, revenues and payments to external vendors & industry organizations.
  6. Work internally with Box Office, War Memorial Talent Buyer, Marketing, Tech and Operations to offer the best customized deals possible, ensuring that TPAC gains a reputation as having a willingness to work with all potential clients to structure agreements that are advantageous to both the facility & the client.
  7. Oversees custom reporting and data entry in Artifax providing the department and company with the best resource of inventory knowledge by maintaining accurate, up-to-date information, and standards of operation to ensure data is consistent and timely. 

PRIMARY DUTIES AND RESPONSIBILITIES

  1. Research and develop programming opportunities for TPAC Presents events, various theatre events, co-pros and other events that mirror the faces and tastes of the community and are in alignment with TPAC’s resources and budget needs and our strategic plan.  Serves as the point person regarding calendar needs, show overview, and contract administration. Evaluates net impact budgets, marketing materials, and audience appeal in the market.
  2. Collaborates with the SVP of Programming & Sales to develop and implement an effective programming plan, develop strategies for growth, increase revenue by securing events at the best possible price while generating revenues that offset internal labor costs, and create ancillary income from ticket sales, facility fees, food & beverage and merchandise sales.
  3. Generates creative programming and initiatives for all TPAC facilities geared to make TPAC more visible to national promoters, agents, and the local arts and live performance community as well as help generate new options for all TPAC venues.
  4. Works closely with the SVP of Programming & Sales to update and confirm dates, manage calendar holds and assist in the annual calendar meeting with internal departments and Resident Companies.
  5. Collaborates with WMA Talent Buyer to coordinate offers for the WMA building and the TPAC building protecting the best interest of all clients by being strategic in booking competitive or overlapping events.
  6. Oversees the updating and completion of show reports, budgets, offers and financial statements before, during & after each event. Assists in the processing of event records and activity reports for performance licensing agencies (ASCAP, SESAC, and BMI), state revenue authorities, industry publications & organizations and various internal departments.  Oversees processing of event records with The Broadway League. 
  7. Generate costs estimates.  Issues invoices, monitors receivables and is responsible for collections.  Administers and/or supervises settlements as assigned, including handling large sums of money. 
  8. Oversees, reviews and responds to customer survey responses, as appropriate, for at-risk events. 
  9. Prepares, maintains and distributes at-risk materials and technical specification materials.  Advises SVP of Programming & Sales of needed updates or adjustments to information in a timely manner. 
  10. Tracks and responses to all at-risk & co-pro contracts, riders, deal memos and other related pieces.  Oversees Programming & Sales team and the administration and timely distribution of all rental & state contracts. Reports any potential issues or breach of contract concerns to the SVP of Programming & Sales in a timely manner. 
  11. Collaborates with the SVP of Programming & Sales to develop matrix and flexible deal points plan for negotiation that best serve all at-risk partners while meeting TPAC budget goals and protecting TPAC’s fiscal interests.
  12. Conducts a timely and annual review of our commercial and state license agreements, contract addendums and sales materials to ensure they keep up with current needs, SOP, etc.  Works with SVP of Programming & Sales to ensure consistency with our resident company & at-risk agreements as appropriate.
  13. Manages, facilitates, and conducts venue tours as needed.
  14. Acts as liaison between venue, outside vendors and TPAC-presented event clients.  Communicates and coordinates production requirements accordingly.
  15. Budget:
    1. Creates and monitors budgets for departments 13, 14, 17 & 18.  Assists with creation and maintains of budgets for departments 12 and 24.
    2. Has a thorough and complete understanding of each budget related to the Programming & Sales department – how it works, how any revenue streams are comprised and how they are tied to connected expenses, and the impact they all have on the overall company budget.
    3. Reports any variances (past or present) to the SVP of Programming & Sales for proper handling in the reforecast process. 
    4. Notifies supervisor immediately of any impending non-trivial variances (revenues or expenses) as soon as you are aware of them.
    5. Monitors expenses through PO & payroll approvals.
  16. Works nights and weekends as needed.
  17. Works at a computer for several hours at a time

The above listed duties are not all inclusive.  This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.


QUALIFICATION REQUIREMENTS:

Experience Required

Bachelor’s degree from a four-year college or university; three to four year’s related experience and/or training or equivalent combination of education and experience;

Event Management and/or Production experience highly desirable.

Skills and Knowledge Required

  1. Knowledge of computer operations, including Microsoft Office programs.  Experience with Artifax, or other Event Booking software
  2. Supervisory skills
  3. Interpersonal skills
  4. Mastery of details
  5. Written and verbal communication
  6. Negotiation skills
  7. Customer service orientation
  8. Ability to maintain a team work approach
  9. Strong production or event background

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

BACK TO TOP


 


Official Website of the Tennessee Performing Arts Center (TPAC)
TPAC is a private, non-profit organization dedicated to providing and supporting the presentation of the performing arts.

SHOWS & TICKETS
Performance Calendar
How to Buy Tickets
TPAC Group Sales
Broadway at TPAC
TPAC Presents
ABOUT TPAC
Sponsors
Media Room
Resident Companies
TPAC Mailing Lists
Privacy Policy
TPAC EDUCATION
HOT
ArtSmart
Wolf Trap
TPAC InsideOut
Professional
Development

SUPPORT TPAC
Donate Online
Volunteer at TPAC
Sponsorship
FACILITIES & RENTAL
Facilities/Rental Overview
Accessibility
Seat Maps & Views
Technical Information
VISITING TPAC
First time to TPAC?
Directions & Parking
FAQs
Dining/Lodging Links

FOR TICKETS: Calendar | 615-782-4040 | TPAC Box Office Downtown | Group Sales
Contact Us | 505 Deaderick Street, Nashville, TN 37243 | MAILING ADDRESS: P.O. Box 190660, Nashville, TN 37219 | PHONE: 615-782-4000 | FAX: 615-782-4001
Privacy Policy | Terms of Use

Artists, schedules and show titles are subject to change.

TPAC Logo