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Home > About TPAC > Employment

TPAC EMPLOYMENT AND INTERNSHIP OPPORTUNITIES

Box Office
Assistant Manager of Patron Services

Food and Beverage
Part-Time Bartenders

House Department
House Assistant

Marketing
Digital Video Internship
Graphic Design Internship
Marketing Internship
Public Relations Internship

© 2014 Tennessee Performing Arts Center Management Corporation



Box Office: Assistant Manager of Patron Services

JOB TITLE:               Assistant Manager of Patron Services
EXEMPT:                   Yes
DEPARTMENT:         Box Office
REPORTS TO:          Manager of Patron Services

GOAL

Implements, organizes and oversees all subscription bases within the Tennessee Performing Arts Center and several of its Resident Groups, with a focus on the tasks and projects associated with the subscription cycle. Responsible for the overall renewal of TPAC subscriber renewal efforts. Assists in the management of the box office along with the Manager of Ticket Services

OBJECTIVES

1.  Maintains and Co-Supervises TPAC and its Resident Companies Subscription
Services.
2.  Maintains relationships with TPAC Resident Groups with Subscription and
Ticketing needs.
3.  Supervises and implements all Season Invoice and Ticket Mailings for TPAC
and its Resident Groups.
4.  Ensures donation status for subscriber donors such as Applause Society, Performers Circle, and Marquee Club.
5.  Maintain  the  renewal  effort  for  our  Broadway  subscribers,  and  achieving stated renewal goals as determined by TPAC management.
6.  Ensure a high level of Patron satisfaction regardless of subscriber or donor status.

PRIMARY DUTIES AND RESPONSIBILITIES

1.  Co-manages all subscription and ticketing services support for all TPAC- presented events and all Resident Groups performing within the Tennessee Performing Arts Center Management’s theaters.
2.  Responsible for the relationship with all Resident Groups for which TPAC
provides all ticketing needs including, but not limited to, season renewals and group sales. Maintains accurate subscriber accounts and holds for all above-
mentioned groups.
3.  Organizes and supervises all season invoice, special information and season ticket mailings, both email and postal.
4.  Compiles all season information for the box office personnel. Provides updated documentation to box office and entire TPAC staff as necessary.
5.  Works closely with the Sr. Director of Ticketing and Customer Services on subscription goals, plans, and projects.
6.  Works with Development on handling ticketing needs of Donors,VIPs, and special needs cases.
7.  Work closely with Broadway Marketing Manager(s) to create annual subscription rollout timeline and to plan all subscription needs related to ticketing.
8.  Take the lead on planning the annual subscriber roll-out event as related to box office needs.
9.  Shares supervisory duties night-of-show and on the weekend along with some day sales, opens and closes box office, supervises remote & main night-of show box offices, and produces settlement for shows as specified; Balance operator codes, banks and cash drawers daily.
10. Manage and supervise resident company complimentary ticket process to ensure accuracy and correct processing of orders.

The above listed duties are not all inclusive. This position is is expected to perform other work related duties as assigned even though they may not be considered primary duties.

QUALIFICATION REQUIREMENTS:

Experience Required

Bachelor’s degree from a four-year college or university; one or two years related experience and/or training; or equivalent combination of education and experience.

Skills and Knowledge Required

1.  Knowledge of Windows 95 or above.
2.  Verbal/written communications.
3.  Knowledge of the Tessitura system preferred.
4.  Strong organizational skills.
5.  Detail-oriented and a team player.
6.  Ability to handle confidential material such as credit card information.

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Food and Beverage: Part-Time Bartenders

The Tennessee Performing Arts Center is hiring part-time, non-exempt bartenders who will represent TPAC in a timely, positive, friendly, and courteous manner to any and all patrons who visit a TPAC beverage serving station.

Primary duties and responsibilities:
• Staff TPAC events & receptions as directed by F&B management. Shifts consist of night and weekend hours primarily, with some weekday shifts.
• Bar set-up and breakdown of sales locations including, but not limited to, stable and mobile bars.
• Clean and properly stock of all pertinent areas.
• Sell and complete proper money exchange with customers.
• Complete all issued inventory control reports.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualifications:
Experience Required

• Previous bartending experience
• Previous cash-handling experience
• Valid ABC card
• Bartender/beverage training

Skills and Knowledge Required
• Strong customer service skills.
• Basic math and writing skills.
• Ability to handle a stressful environment
• Strong verbal skills

To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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House Department: House Assistant


The House Department of The Tennessee Performing Arts Center is hiring for the part-time position of House Assistant. The position provides operational and event support on labor-intensive projects as well as basic tasks.

PRIMARY DUTIES AND RESPONSIBILITIES
1) Park buses for educational performances for TPAC and Rental Clients
2) Prepare theaters and/ or lobby spaces for each event/ performance/ reception as outlined in production notes or in consultation with the Event Preparations House Manager
3) Conduct bi-monthly department inventory and suggest equipment repair or replacement to the Senior House Manager
    • Inform the Senior House Manager of low inventories or damaged items
    • Assist in restocking inventory
4) Assist in yearly inventory of TPAC radios
5) Organize lost and found inventory and assist in the distribution, as needed
6) Keep storage spaces in good condition (neat/ clean/ stocked)


To Apply: Please submit your resume to jobs@tpac.org or mail / fax a resume to:

TPAC Human Resources
PO Box 190660
Nashville, TN 37219
Fax 615-782-4001

Please, NO phone calls.

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Marketing: Digital Video Internship

The Digital Video Intern assists in the creation and distribution of original content and other assets for TPAC, the HCA/TriStar Broadway at TPAC Season, and special TPAC Presents programs. Standard hours of operation are 9:00 a.m. to 5:00 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual's availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation: TPAC internships are unpaid, however, they are enriching experiences and great opportunities for networking. Parking expenses up to $10/day will be reimbursed. (Please note that receipts for parking are necessary for reimbursement.)

Responsibilities: The Digital Video Intern will assist the Digital Content Manager in day-to-day job duties. This includes, but is not limited to: assistance with the creation of original content, localization of various event medias, and management of TPAC video content archive.

Qualifications: Candidate must be proficient in the use of popular NLE software. Currently, Digital Video Interns are equipped with a Quad-Core Mac Pro running OSX 10.8 and Adobe CS5.5.

To apply: Please submit a resume and references to video@tpac.org.

Please, NO phone calls.

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Marketing: Graphic Design Internship

The Graphic Design Intern assists in the creation of print and electronic advertising for TPAC, the HCA/TriStar Broadway at TPAC Season, shows at War Memorial Auditorium, and special TPAC Presents programs. Standard hours of operation are 9:00 a.m. to 5:00 p.m. with flexible scheduling to fulfill required hours for class credit; internship schedules vary depending on each individual’s availability and required credit hours. Priority will be given to students who require an internship for class credit.

Compensation: TPAC internships are unpaid, however, they are enriching experiences and great opportunities for networking. Parking expenses up to $10/day will be reimbursed. (Please note that receipts for parking are necessary for reimbursement.)

Responsibilities: The Graphic Design Intern will assist the Creative Services Manager in day-to-day job duties. This includes, but is not limited to: assistance with the design and layout of TPAC publications such as Center Stage playbills, the On Stage rack brochure produced three times a year, and special programming and event materials; production of print advertising for shows such as ads, flyers, postcards, posters, and other signage; and occasional creation of electronic projects such as PowerPoint presentations, Flash movies, e-blast images, and web graphics.

Qualifications: Must be a junior or senior-level college student majoring in Graphic Design. Candidate must be skilled in the use of Adobe CS software (Photoshop, InDesign, and Illustrator). Currently, Graphic Design Interns are equipped in the Creative Services office with a Mac Pro Quad-Core Intel running OSX 10.8 and Adobe CS5.5 on a 27" HD display.

To apply: Please submit a resume and references to graphics@tpac.org, or mail/fax to:

TPAC Creative Services
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Marketing: General Marketing Internship


The Marketing Intern supports the efficiency of the marketing department at TPAC, working with various members of the Marketing Department to keep day-to-day operations on track. Overall goals are to brand TPAC as a leader in the arts community and drive ticket sales to meet operational budgets for the organization.

Responsibilities: Provides phone coverage at the front desk for TPAC's Office Manager on Friday from 11:30-noon and 2 p.m.-3 p.m. Also serves as full-time coverage when the Office Manager is out of the office. Supports the Marketing Assistant in almost all areas of maintenance: upkeep of season and show brochures, setting up the marketing table and panel for performances, newspaper tearsheets for settlement, contacting and filing for all donation requests, delivery and distribution of Center Stage magazine, delivery of show posters throughout the season, filing of institutional comp ticket records. Fulfills donation requests as approved by management. Helps marketing staff issue tickets that are approved for promotional, trade, sponsorship and institutional purposes. Updates comp ticket reports for each show under the supervision of the Broadway Marketing Manager. Assists the Broadway Marketing Manager in promotional events. Assists the Marketing Assistant in maintaining the general marketing email inbox and TPAC website maintenance. Assists in ongoing research projects for the TPAC Marketing department by compiling the data from various survey projects and register-to-win boxes, etc.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualification Requirements: No prior experience is necessary, but preferably the applicant has an interest in advertising, marketing, communications, or business management.

Skills and Knowledge Required

1. Proficient in Microsoft Office software including Word, Excel and PowerPoint. HTML skills (for the creation of e-marketing campaigns) also desired.
2. Excellent written and verbal communication skills.
3. Must be able to manage several projects at once. Organization is key!

To apply: Please submit a resume and references to marketing@tpac.org, or mail/fax to:

TPAC
Attn: Marketing
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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Marketing: Public Relations Internship


The Public Relations Intern supports the efficiency of the Marketing and Communications department at TPAC, working with various communications staff members to keep day-to-day operations of the Broadway season and performances on track. Overall goals are to publicize TPAC as a leader in the arts community and drive ticket sales to meet operational budgets for the organization.


Responsibilities: Supports the Manager of Public Relations and Community Outreach with implementing public relations strategies for the Broadway series and specials as well as the Viva Broadway/Bravo TPAC initiative. This includes but is not limited to: contributing to creating the PR plan for each Broadway show and special, crafting social media content, assisting during the preparation of opening night, helping set up during press events and Bravo TPAC events, continue ongoing social media research projects, delivering show posters to various locations, and logging press hits.

The above listed duties are not all inclusive. This position is expected to perform other work related duties as assigned even though they may not be considered primary duties.

Qualification Requirements: The applicant should have an interest in public relations, communications, and media relations; with at least one year of secondary education focused on these fields of study.


Skills and Knowledge Required
1. Proficient in Microsoft Office software including Word, Excel, and familiarity with social platforms.
2. Excellent written and verbal communication skills.
3. Must be able to manage several projects at once.
4. Ability to speak Spanish is not required but desired.

While this is an unpaid position, TPAC does provide parking for interns.

To apply: Please submit a resume and references to dmedina@tpac.org, or mail/fax to:

TPAC
Attn: Marketing
PO Box 190660
Nashville, TN  37219
Fax  615-782-4001

Please, NO phone calls.

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505 Deaderick Street, Nashville, TN 37243 | MAILING ADDRESS: P.O. Box 190660, Nashville, TN 37219 | PHONE: 615-782-4000 | FAX: 615-782-4001
PRIVACY POLICY | TERMS OF USE

FOR TICKETS: Calendar | 877-216-7540 | TPAC Box Office Downtown | Group Sales

Artists, schedules and show titles are subject to change.
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