Tickets can be purchased online, by phone or in person. Visit our How to Purchase Tickets Page for more information.
TPAC only receives a small percentage of each ticket sold, and as a non-profit organization, we depend on our handling fees to pay for things such as tech support, phone staff, maintaining and updating our website and ticketing software, and basic upkeep of the building. As always, tickets purchased at TPAC's Box Office do not receive any handling fees.
Many shows impose ticket limits as a way to allow as many people as possible to have equal access to seats. This is also done as a deterrent to third party vendors, i.e. scalpers, who may purchase large blocks of seats and then resell them online at an inflated cost. The term "household" refers to any shared information on one or more accounts. This includes, but may not be limited to matching names, mailing and billing addresses, email addresses, phone numbers and credit card numbers. Any households that purchase more than the allowed number of tickets may have their order(s) refunded without notice.
Tickets can be mailed, emailed or picked up at the box office. Tickets delivered by mail carry a $2.00 surcharge and tickets picked at will call 90 minutes prior to show time may carry a $5.00 surcharge. Tickets delivered by email or picked up at the Main Box Office during regular business hours (Monday – Friday, 10:00 A.M-5:00 P.M.) receive no additional charges. A valid photo ID must be presented at the time of pick up.
TPAC is located in the James K. Polk Building at 505 Deaderick Street in the heart of Downtown Nashville, directly across from War Memorial Plaza and one block from the Tennessee State Capitol Building.
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War Memorial Auditorium is located at 301 6th Avenue North on the corner of Charlotte and 7th Avenues.
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Ticket prices vary for every performance. Rates are indicated on each show's individual web page, which can be found on the TPAC Show Calendar. You can also inquire about ticket prices by calling TPAC Ticket Sales at 615-782-4040. Visit our How to Purchase Tickets Page for hours of operation.
Some users experience issues rendering the print at home tickets on mobile or tablet devices. We recommend opening, viewing and printing the print at home tickets on a desktop computer. If you do not have access to a desktop, the box office can print your tickets for entry into the venue on the night of the performance.
Seating charts for Andrew Jackson Hall, James K. Polk Theater, Andrew Johnson Theater and War Memorial Auditorium can be viewed on our Seat Map and Stage Views page. For more information about seat locations call 615-782-4040.
Yes. Visit our Group Sales Page for more information.
Yes. Everyone must have a ticket. There are no exceptions. Unless a performance is clearly geared to young children, TPAC recommends against bringing babies and young children to our performances. Some shows also have age limits and any persons who do not meet the required age are not allowed entry into the theater. For more information, see the show details page for the performance in question, or contact the Box Office at 615-782-4040.
Not usually. A select few Broadway shows will sometimes offer lap-seats for children less than 12 months of age. These tickets are only available at will call 90 minutes prior to show time. For more information, see the show details page for the performance in question, or contact the Box Office at 615-782-4040.
Season tickets may be cancelled and refunded in full only if the request is received before the tickets have been printed. Season tickets cancelled after the tickets have been printed will be subject to a cancellation fee. Season tickets cannot be cancelled or refunded after the first performance of the first show in the subscription package has begun.
Broadway and Nashville Ballet season ticket holders can now exchange their tickets for select shows online! Just login to your account and click on Events/Exchanges. Tickets can only be exchanged for another date of the same performance and tickets must be exchanged no less than two (2) hours prior to the originally scheduled performance. All online season ticket exchanges carry a $4.00 per ticket exchange fee. Broadway season ticket exchanges can also be processed over the phone for no charge by contacting Subscriber Services (615-782-6560). Nashville Ballet subscribers can exchange by phone at 615-297-2966. Currently, only Broadway and Nashville Ballet subscribers can exchange tickets online. Nashville Repertory subscribers in need of an exchange must contact Subscriber Services. All Nashville Repertory season ticket exchanges carry a $4.00 per ticket exchange fee.
Yes! Non-season ticket buyers are now able to exchange tickets for select Broadway and Nashville Ballet performances. Just login to your account and click on Events/Exchanges. Tickets can only be exchanged for another date of the same performance and tickets must be exchanged no less than two (2) hours prior to the originally scheduled performance. If you need to exchange Nashville Repertory tickets or if you are unable to exchange your ticket(s) online and require assistance, call 615-782-4040. All non-subscriber ticket exchanges carry a $6.00 per ticket exchange fee.
TPAC has a strict 'no refunds' policy. However, as we are a non-profit organization, tickets for select shows can be donated back to TPAC for a tax credit. These tickets must be donated at least 24 hours prior to the scheduled performance. For more information, contact the Box Office at 615-782-4040.
Yes, for some performances.Nashville Repertory Theatre offers $11.50 student rush tickets, 90 minutes prior to all non-preview performances. The Nashville Opera sometimes offers $12.50 student rush tickets, 30 minutes prior to show time, though this is not guaranteed for all performances. The Nashville Ballet sometimes offers $15.00 student rush tickets, 90 minutes prior to show time, though once again, this is not guaranteed for all performances. Anyone wishing to buy student rush tickets must present a valid student ID at the time of purchase. There is a limit of one student ticket per student ID.
No. However, some shows do offer discounted student tickets through our Group Sales Department. Visit the University Saver Discount Program page for more information.
If you have had an unfortunate experience with a third party vendor (a.k.a. scalper or broker), contact TPAC at email@example.com or call 615-782-4000 and ask to speak with a member of Box Office Management.
Yes. Gift certificates are available at the TPAC box office in a variety of denominations. They may be used for most performances presented at Andrew Jackson Hall, James K. Polk Theater, Andrew Johnson Theater and War Memorial Auditorium. To purchase a gift certificate, click here.
Call 615-782-4040 to have your gift certificate printed and delivered by mail. TPAC Gift Certificates cannot be delivered by email.