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Home > Group Sales > FAQ

TPAC GROUP SALES - FREQUENTLY ASKED QUESTIONS


Select your program below:
GROUP SAVER

CORPORATE SAVER
TRADITIONAL GROUP SALES
BIZTIX




Group Saver FAQs


How are my tickets reserved?
TPAC Group Sales reserves the best tickets, in the seat location you select, while your group grows to its requirement of 20 or more tickets (10 tickets to select shows).


How do I send information to my friends and family about Group Saver?
All you have to do is e-mail the specific URL you have created along to your group members.  Then, your group members can log on individually to the URL and follow the prompts. TPAC Group Sales e-mails each patron confirming we have received the order. TPAC Group Sales then puts tickets on hold for your group while you are in the process of reaching your required group minimum. We do recommend everyone reserve seats as soon as possible to ensure the best and closest seating.


Do I have to collect payments and money from everyone?
No.  Group members order individually with their own credit card information.  Once your group minimum is met, everyone’s individual credit cards are charged.


How do I receive my tickets?
When placing your order, you can select from will call or mailing.


When is my credit card charged?
:Your card is charged at the time of your order.  You will receive a confirmation email, detailing specific seat locations, within one business day.


What if my group does not meet the required group minimum?
:If your group does not reach the required minimum (as set by the show) by the Group Saver deadline, you will be contacted with the option to purchase your ticket(s) at the full adult price.  If you would like to keep your same seat(s), your credit card will then be charged the remaining balance for a full price ticket.


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Corporate Saver FAQs


What is the cost to offer Corporate Saver to my employees?
The Corporate Saver service is absolutely FREE to all interested companies with 100 or more employees in the Nashville area.


What are the requirements to become a Corporate Saver partner?
1. Your company must have 100 or more employees in the Nashville area.
2. You must send a blast e-mail to all employees detailing our new monthly offers, which TPAC Group Sales will send you once per month.


What types of shows are offered on Corporate Saver?
We offer special discounts and priority offers to select Broadway, TPAC Presents and Tennessee Repertory Theatre shows throughout each season.  Log on  to www.tpac.org/corporatesaver to check out our current special offers.


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Traditional Group Sales FAQs


What is the required group minimum?
This varies show-by-show, but is typically 20 or more for most Broadway performances and 10 or more for all Tennessee Repertory Theatre shows.


When can I begin reserving group tickets?
Right now!  Groups of 20 or more can reserve tickets months in advance of the general public.
TPAC Group Sales encourages you to reserve your group tickets as soon as possible to enable you to get the best seats possible in each location.


What shows are currently on sale through TPAC Group Sales?
All Broadway, TPAC Presents and Tennessee Repertory Theatre shows are currently on sale now. Visit www.tpac.org/shows/groups/showsandprices.asp or www.tennesseerep.org for more details.


Is a deposit required to reserve tickets?
This varies show-by-show, as each show has its own set of rules and regulations.  However, the majority of our shows do not require a deposit.


When is final payment due?
This also varies show-by-show, but is typically 6-8 weeks in advance of the show’s opening performance.


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BizTix FAQs


What is BizTix?
BizTix is an extension of the Broadway Series and Tennessee Repertory Theatre’s season subscription campaign that works as a cost-effective benefit for your participating local employees.  Under the BizTix program, the participating company subsidizes a portion of the cost of the employee’s subscription(s) to the Broadway and/or Tennessee Rep season.  TPAC provides a turnkey system with informational materials so that human resources departments are not burdened.  Our staff processes all orders, mails the tickets, and maintains all records.


When are season subscriptions generally sold?
The Broadway and Tennessee Rep season subscriptions are typically sold between March and August.  Each participating company sets the dates in which the BizTix program is open for ordering.


Can I tailor the BizTix program to fit my specific company’s needs?
ABSOLUTELY!  TPAC Group Sales can work with you to find the best subsidy percentage for your company.


How many employees generally participate in this program?
Generally, 1-3% of employees throughout our BizTix companies participate in this great employee perk, thereby keeping costs down for our partners as well.


How much does a season subscription cost?
Participating companies generally underwrite up to 50% of the season subscription (but this can be tailored to what best fits your company), which means employees may purchase a BizTix 6-show Broadway Season subscription for $62.50-$205.50 and the Tennessee Rep’s 5-show season subscription for $75.00.  (These figures are based on the 2007-2008 season.


How do I sign up for a season subscription and receive the BizTix subsidy from my company?
Your company’s Human Resources Department will have copies of the order form and your company contact will need to sign off on this order form before you fax/mail it along to TPAC Subscriber Services.


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For more information, please contact TPAC's Group Sales Office
by submitting a TPAC Group Sales contact form,
calling 615-782-4060, or e-mailing groups@tpac.org.
 
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