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Home > Group Sales > Terms

TPAC GROUP SALES - TERMS & BILLING

     Group Minimum:
  • The minimum varies by show, but is typically 10 tickets to the same performance for most Broadway and all Nashville Repertory Theatre productions.
     Billing / Payment:
  • An acknowledgement of your order with payment due date will be e-mailed to you within 48 hours of your reservation. By reserving group tickets, you are acknowledging and accepting of all group sales policies.
  • Payment can be made over the phone with any major credit card or by mailing a check or money order to TPAC’s Group Sales Office (PO Box 190660, Nashville, TN 37219). Please remit one check for final payment.
  • Full payment is due 12-16 weeks prior to the show's opening date. Reservations made within 12 weeks of the show require full payment at the time of reservation. Please note: Some shows may require a different payment policy. Please contact TPAC Group Sales for details.
  • Additional handling fees may apply.
  • Until final payment, your group may change the number of tickets without penalty but must meet group minimum requirements.
  • Reserved tickets will be released without notice if scheduled payments are not received by the due date.
     Terms:
  • Tickets are subject to availability.
  • NO REFUNDS.
  • Exchanges for events are subject to the guidelines of touring management and may not be allowed. If approved, exchanges can only be for another performance of the same show and may incur a per ticket exchange fee. Exchange may also result in loss of group rate. Ticket holder is responsible for any increase in ticket price due to exchange.
  • Tickets will only be issued upon receipt of full payment.
  • Please advise TPAC Group Sales of any special seating or accessibility needs at the time of your reservation.
    JACKSON HALL: Rows E and P of the Tier and Rear Orchestra are accessible.
    POLK THEATER: 16 accessible seats behind Row R seats 101-112 and 301-312.
  • Events, dates, times, guest artists, and repertoire are subject to change without notice.
  • In the event of a change in the show schedule, the theater’s liability is limited to a satisfactory rescheduling or the return of deposit monies. Performances are not cancelled due to weather conditions.
  • Some shows contain adult language and/or content. As always, we encourage you to contact TPAC directly for more specifics.
  • All terms and conditions are subject to change without notice.

Click Here for more information on our policies regarding ticket delivery for out-of-state group orders

Visit our Frequently Asked Questions page for more details.

For more information, please contact TPAC's Group Sales Office by:
• Submitting a TPAC Group Sales contact form,
• Calling 615-782-4060
• Emailing groups@tpac.org.

TPAC Group Sales is open Monday through Friday, 9 AM to 5 PM CST.


 

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TPAC is a private, non-profit organization dedicated to providing and supporting the presentation of the performing arts.

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FOR TICKETS: Calendar | 615-782-4040 | TPAC Box Office Downtown | Group Sales
Contact Us | 505 Deaderick Street, Nashville, TN 37243 | MAILING ADDRESS: P.O. Box 190660, Nashville, TN 37219 | PHONE: 615-782-4000 | FAX: 615-782-4001
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Artists, schedules and show titles are subject to change.

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