Patron Health & Safety

Health & safety measures

At Tennessee Performing Arts Center, we remain focused on helping to ensure our community of patrons, artists, staff, students, teachers, and volunteers can enjoy safe and memorable experiences with the arts.
We will continue to adjust health and safety protocols according to recommendations of health and government officials.

  • We no longer require proof of a negative COVID-19 test for entry to most performances.
  • We recommend guests 2+ years of age wear a mask when in TPAC venues and not actively eating or drinking.
  • Patron entry health checks and/or masks may be required on a show-by-show basis. If additional measures are required, TPAC will provide instructions prior to the performance. Find show specific policies at TPAC.ORG/ShowUpdates.


Here are a few things to expect when you return to TPAC:

  • Patron entry health checks requiring proof of a negative COVID-19 test and/or mask requirements may be required on a show-by-show basis.
face mask
  • We highly recommend guests 2+ years of age wear a mask regardless of vaccination status.
  • Our continental seating and lobbies do not allow for social distancing, but we encourage distancing in restrooms, elevators, and other public areas where appropriate.
clean hands
  • Touchless hand sanitizer stations will be available throughout the building.

Other changes behind the scenes include:

hand crossed out
  • When feasible, we’ll provide a touchless environment in restrooms, concessions, merchandise, and Box Office.
bucket with cleaning tools
  • Enhanced hygiene, sanitation, and cleaning protocols according to CDC and industry standards.
fan blades
  • Updated air filtration systems to improve ventilation in public spaces and backstage.
hand with a safety checkmark
  • Sanitization of high-touch surfaces.

Frequently Asked Questions

We recommend all guests 2+ years of age wear a mask regardless of vaccination status while in TPAC venues and not actively eating or drinking. Masks may be required on a show-by-show basis. At this time, masks are required for all Broadway at TPAC performances.

Masks must be disposable or cloth, well-fitting, and consistent with CDC guidelines (completely covering the nose, mouth, and under the chin). TPAC will provide disposable masks for those who don’t have them. Face shields are not acceptable substitutions for face masks.

Starting October 2, 2023, our Box Office will open 60 minutes prior to the performance. We encourage you to arrive as early as you can to allow enough time for ticket scanning and locating your seats.

Lobbies in the James K. Polk Cultural Center and in the TPAC venues (Andrew Jackson Hall, James K. Polk Theater, Andrew Johnson Theater, and the historic War Memorial Auditorium) do not allow for social distancing. We encourage physical distancing in elevators, restrooms, and other public areas.

Concessions for TPAC performances and events may vary. Additional information will be shared in advance through your event reminder email.

For questions about your tickets, email our Box Office at or call 615-782-4040 so that we may assist you.

We will continue to adjust COVID-19 protocols according to recommendations by health and government officials. Additional changes to these protocols will be sent to patrons prior to upcoming performances and updated on this page.

Our Commitment to Your Safety

All visitors must follow TPAC’s health protocols which are designed to protect the safety and well-being of our artists, patrons, educators, students, staff, and volunteers. TPAC protocols are developed from recommendations by the Centers for Disease Control and Prevention (CDC), the Occupational Safety & Health Administration (OSHA), and local health officials. They may be modified according to current public health and government directives. By visiting TPAC, you voluntarily assume all risks of exposure to COVID-19 and other communicable diseases. We encourage all TPAC guests to take precautions, as recommended by the CDC, to protect themselves and others in public spaces. Please help keep each other safe.


Assumption of Risk

We appreciate your cooperation as we strive to make the guest experience as safe as possible for all. By visiting TPAC, purchasing tickets to and/or attending any event at TPAC or War Memorial Auditorium, you acknowledge and voluntarily assume all the risks of exposure to COVID-19 and other communicable diseases. You also acknowledge notice of and agree to follow all facility rules, posted instructions, and protocols. You also agree to notify all guests for whom you are purchasing tickets of the instructions and protocols disclosed here, those that may be made publicly available for the event, and those that may be conveyed prior to your party’s arrival. You acknowledge and agree that you are voluntarily assuming all risks of exposure to communicable diseases and agree to release, waive, and discharge the facility and all related and affiliated individuals and entities, and all individuals and entities involved in the event at the Tennessee Performing Arts Center (TPAC) and/or War Memorial Auditorium (WMA) which you are attending, from all the claims directly or indirectly arising from your visit to TPAC and/or WMA.