Patrons Who are (D)eaf or Hard of Hearing (HoH)

Assistive Listening System

Options for Wi-Fi-based assistive listening are available for all performances.

• Headsets are available to check out at no cost by visiting the Accessible Services kiosks in the lobbies of Jackson Hall, Polk Theater, and Johnson Theater. TPAC will hold your photo ID or major credit card until the headset is returned following the performance.  The headset has T-coil capability for use with compatible hearing aids.  You may also use your own headset (standard 3.5MM). Bluetooth is not available.
• NEW FEATURE: The ListenWIFI mobile app is also available for download to access assistive listening on guest’s personal smartphone device, using their preferred headphones or connected hearing aids. Once at TPAC, guests can connect to our system within the app via a QR code retrieved on site.

                   

• View the Assistive Listening and Audio Description Guide for more information.

 

American Sign Language (ASL) – Open Captioned Performances

ASL/Open Caption tickets can be purchased online at TPAC.ORG, by phone at 615-782-4040, or in person. 

These services are provided during the following performances:

• Broadway at TPAC
  • Jersey Boys - September 20, 2026, at 1 PM
  • The Sound of Music - October 18, 2026, at 1 PM
  • Death Becomes Her - November 8, 2026, at 1 PM
  • A Beautiful Noise: The Neil Diamond Musical - January 10, 2027, at 1 PM (On sale August 28, 2026)
  • Phantom of the Opera - February 7, 2027, at 1 PM (On sale September 18, 2026)
  • The Great Gatsby- March 7, 2027, at 1 PM (On sale October 2, 2026)
  • Hell's Kitchen - April 4, 2027, at 1 PM (On sale November 13, 2026)
  • Harry Potter and the Cursed Child - May 2, 2027, at 1 PM (On sale October 16, 2026)
  • Buena Vista Social Club - May 23, 2027, at 1 PM (On sale December 4, 2026)
  • Beetlejuice - June 20, 2027, at 1 PM (On sale October 30, 2026)
     
• Nashville Repertory Theatre
  • John Proctor Is the Villain - October 10, 2026, at 2 PM (ASL only)
  • Frozen - December 12, 2026, at 2 PM
  • Primary Trust - February 20, 2027, at 2 PM (On sale October 20; ASL only)
  • Dear Even Hansen - April 17, 2027, at 2 PM (On sale October 20)

TTY Telecommunication Device

Those using a TTY or TB device may contact TPAC through the Tennessee Relay Service at 800-848-0298 (English) and 866-503-0263 (Spanish). TPAC ticketing lines are open Monday through Friday from 10:00 a.m. to 5:00 p.m. CT. For other relay service options, visit the Tennessee Relay website.