Patrons Who are (D)eaf or Hard of Hearing (HoH)
Assistive Listening System
Options for Wi-Fi-based assistive listening are available for all performances.
- Headsets are available to check out at no cost by visiting the Accessible Services kiosks in the lobbies of Jackson Hall, Polk Theater, and Johnson Theater. TPAC will hold your photo ID or major credit card until the headset is returned following the performance. The headset has T-coil capability for use with compatible hearing aids. You may also use your own headset (standard 3.5MM). Bluetooth is not available.
- NEW FEATURE: The ListenWIFI mobile app is also available for download to access assistive listening on guest’s personal smartphone device, using their preferred headphones or connected hearing aids. Once at TPAC, guests can connect to our system within the app via a QR code retrieved on site.
- View the Assistive Listening and Audio Description Guide for more information.
ASL – Open Captioned – Audio Description Performances
ASL/Open Caption tickets can be purchased online at TPAC.ORG, by phone at 615-782-4040, or in person.
These services are provided during the following performances:
- Broadway at TPAC
- The Outsiders - October 19, 2025, at 1 PM
- Disney's Beauty and the Beast - November 9, 2025, at 1 PM
- Les Misérables - January 25, 2026, at 1 PM
- SIX - February 8, 2026, at 1 PM
- Suffs - March 8, 2026, at 1 PM
- Back to the Future: The Musical - March 22, 2026, at 1 PM
- Some Like It Hot - April 26, 2026, at 1 PM
- Water for Elephants - May 17, 2026, at 1 PM (On sale November 14, 2025)
- The Book of Mormon - June 7, 2026, at 1 PM (On sale December 5, 2025)
- Hamilton - June 21, 2026, at 1 PM (On sale January 16, 2026)
- Nashville Repertory Theatre
- It's a Wonderful Life - December 13, 2025, at 2 PM
- FAT HAM - February 21, 2026, at 2 PM (ASL only)
- Sister Act - April 18, 2026, at 2 PM
- Blood Sucking Leech - May 16, 2026, at 2 PM (ASL only)
TTY Telecommunication Device
Those using a TTY or TB device may contact TPAC through the Tennessee Relay Service at 800-848-0298 (English) and 866-503-0263 (Spanish). TPAC ticketing lines are open Monday through Friday from 10:00 a.m. to 5:00 p.m. CT. For other relay service options, visit the Tennessee Relay website.